About this role
About BlackRock CCB Wealth:
BlackRock’s purpose is to help more and more people experience financial well-being and the firm has a long history of investing in and serving investors in China. BlackRock aspires to become the leading global asset management firm operating in China and is committed to contributing to the long-term development of the local asset management industry. BlackRock CCB Wealth Management Limited - a Shanghai-based joint venture between BlackRock, China Construction Bank and Temasek - aims to deliver investment excellence by offering customer-centric, diversified and innovative wealth management products and solutions to help Chinese people build savings that serve them throughout their lives.
About this role:
The Head of Operations will lead the Operations team to cover end-to-end product operation, including account management, product filing, product parameters maintenance, transfer agency, AML, investment settlement, valuation, regulatory reporting and information disclosure, etc.
This role takes ownership for the joint venture’s end-to-end operational robustness, scalable expansion and full compliance with all applicable regulatory requirements.
Responsibilities：
- Translate corporate-level strategic objectives into concrete, measurable operational workplans, driving effectiveness and efficiency.
- Build, mentor and scale a high-performing operation team, define the most effective organizational structure, allocate resources, and develop a sustainable talent pipeline to support projected business growth.
- Regularly review and refresh all departmental policies and SOPs to ensure they fully reflect latest regulatory updates; embed and enforce robust internal control frameworks to reduce operational risk exposure.
- Provide top-level oversight for daily product operations to guarantee fully accurate, on-time product settlements, trade clearing and NAV oversight.
- Own the full operational implementation for all new product launches, including end- to-end regulatory filing coordination and ongoing post-launch Lifecyle management.
- Take final accountability for the completeness, accuracy and timely submission of all regulatory reports submitted to authorities such as NFRA and PBOC.
- Oversee all end-to-end client activities including onboarding, subscription and redemption processing, and full AML/KYC due diligence to deliver consistent high-quality service for investors.
- Proactively design future-proof operational workflows and define system functional requirements to support the rollout of new business lines.
- Supervise outsourced functions, including performance of the service provider, due diligence visits, leading all aspects of risk and control environments, investigation of NAV related queries.
- Work closely with the technology team to drive targeted process automation and system capability upgrades that reduce reliance on manual work.
Requirements:
- 10+ years of operations management experience in the asset management industry with 6+ years in WMS industry. Familiar with relevant regulatory policies and requirements.
- Be able to navigate through matrix organization to lead the change for continual improvement.
- Attention to detail and ability to resolve conflicting priorities.
- Able to identify risk and escalate it for support per needed.
- Ability to work in fast-paced environment with can do attitude and agile mindset.
- A proven ability to develop strong collaborative working relationships with key partners/stakeholders.
- Possess strong interpersonal skills, both written and verbal.
- Think big and have a win-win mindset.
- Knowledge of anti-money laundering policies and requirements.
- High proficiency in Microsoft Excel and prior hands-on experience with automation tools (e.g. VBA, RPA, Python, etc.) would be an advantage.
- Experience with financial technology platforms is a plus.
- English communication is a plus.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Skills Required
- 10+ years of operations management experience in the asset management industry
- 6+ years of experience in the WMS industry
- Knowledge of relevant regulatory policies and requirements
- Ability to navigate a matrix organization and lead continual improvement
- Strong attention to detail and ability to resolve conflicting priorities
- Ability to identify and escalate risks
- Ability to work in a fast-paced environment with an agile mindset
- Proven ability to build collaborative relationships with stakeholders
- Strong written and verbal interpersonal skills
- Knowledge of anti-money laundering policies and requirements
- High proficiency in Microsoft Excel
- Hands-on experience with automation tools such as VBA, RPA, or Python
- Experience with financial technology platforms
- English communication skills
BlackRock Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible Time Off (no fixed PTO bank) with manager approval is highlighted alongside separate sick and bereavement leave, signaling broad time-off options. Feedback suggests this high‑trust approach is a notable strength among large employers.
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Parental & Family Support — Gender‑neutral U.S. parental leave offers up to 16 weeks for primary caregivers and up to 4 weeks for non‑primary caregivers, plus a two‑week flexible return‑to‑work transition. Backup child/elder care, fertility/adoption/surrogacy assistance, and lactation support are also emphasized.
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Retirement Support — Offerings include 401(k)/retirement savings plans, financial counseling/education, and an Employee Stock Purchase Plan, complemented by programs like tuition assistance and student‑loan/college‑savings support where applicable. Feedback suggests these components form a strong financial‑wellness package.
BlackRock Insights
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
