- Base salary ranges: $205k - $240k
- Total compensation includes base salary, sales rewards & commission plan, and RSU's
- Location - This is a fully remote role. Applicants must be based in the mainland U.S with travel required
- To learn more about EXL and what we offer, please visit us at https://www.exlservice.com/us-careers-and-benefits
Vice President, Head of Hospitality and Leisure
ABOUT EXL
EXL (NASDAQ: EXLS) is a global data analytics and digital operations company. For 25 years, we have helped the world's leading enterprises turn complex data into intelligent action — combining deep domain expertise, AI, advanced analytics, and business process excellence to deliver measurable outcomes at scale.
ResponsibilitiesStart up and lead the Hospitality and Leisure division
QualificationsWHO YOU ARE
**Non-negotiable requirements**
- 10 or more years of experience specifically in BPO, operations outsourcing, data services, or analytics — you have sold the running and transformation of business processes and data operations, not the technology that supports them
- A documented track record of closing net-new logos at $3M+ ACV — named wins you can speak to in detail, with deal sizes, timelines, and buyer profiles
- Active C-suite and VP level buyer relationships within Technology & Digital companies — software, SaaS, semiconductor, hardware, internet platforms, cybersecurity, gaming, fintech, edtech, logistics tech, or telecom
- US-based with willingness to travel regularly for client and prospect engagement
Please note:
- The posted base salary range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process
Skills Required
- 10+ years of experience in BPO, operations outsourcing, data services, or analytics
- Documented track record of closing net-new logos at $3M+ ACV with deal details
- Active C-suite and VP level buyer relationships within Technology & Digital companies (software, SaaS, semiconductor, hardware, internet platforms, cybersecurity, gaming, fintech, edtech, logistics tech, telecom)
- US-based (mainland) with willingness to travel regularly for client and prospect engagement
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
