At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As VP General Counsel, CX Americas, you’ll be a key member of both the Global Legal Leadership Team and the CX Americas Leadership Team, reporting directly to NiCE’s Global General Counsel. Your primary internal client will be the President of CX Americas, and you’ll work closely with C-level executives across the organization.
You’ll lead a U.S.-based team of 13 legal professionals spread across multiple locations, overseeing all aspects of legal and corporate work for the CX Americas region. This includes commercial and strategic engagements, partner ecosystem management, internal policies, customer and employment disputes, HR matters, procurement, compliance, and regulatory oversight. You’ll also drive initiatives around AI adoption, systems implementation (CLM), and support M&A activities, including post-merger integration.
How will you make an impact?
- Provide strategic legal counsel to senior leadership and influence key business decisions.
- Lead and develop a high-performing legal team across multiple U.S. locations.
- Ensure compliance with regulatory requirements and internal policies.
- Manage complex commercial agreements and strategic partnerships.
- Support corporate governance, risk management, and compliance initiatives.
- Drive innovation through AI adoption and legal technology implementation.
- Play a critical role in M&A transactions and integration processes.
Have you got what it takes?
- 16+ years of legal experience, including leadership of remote teams and exposure to SaaS environments.
- Proven ability to manage multiple complex matters simultaneously with a solution-oriented approach.
- Strong leadership skills with a hands-on mindset when needed.
- High integrity, straightforward communication style, and a collaborative team player.
- Independent, business-savvy, and comfortable working with C-level executives.
Why Join Us:
- Be part of a global leadership team shaping the future of CX Americas.
- Work in a hybrid environment based in Hoboken, NJ, with flexibility and autonomy.
- Influence strategic decisions and drive innovation in a dynamic, fast-paced organization.
- Lead impactful projects across legal, compliance, and corporate services.
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
