Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a VP, Engineering & Operations to join our growing team in Plano, TX!
The Vice President, Engineering & Operations is a transformative technology executive responsible for defining and delivering the next generation of enterprise engineering, operations, cloud, and infrastructure capabilities. Reporting directly to the CITO, this leader will set a bold vision for modern technology adoption, operational excellence, and organizational maturity. The ideal candidate is a visionary who embraces new technologies and approaches to accelerate technical capability, elevate skill sets, strengthen culture, and evolve operating models. This role requires a dynamic people leader who excels at building high‑performing teams and designing organizations that scale with the business.
How You Will Contribute:
Develop and execute multi-year engineering, operations, teammate (employee) experience, and cloud strategy aligned with enterprise goals.
Shape and evolve the operating model to improve agility, scalability, and organizational maturity.
Serve as a strategic advisor to the CITO on technology trends, organizational design, and operational transformation.
Lead workforce transformation to uplift technical skills, leadership capabilities, and team effectiveness.
Build, inspire, and develop high performing teams across cloud engineering, infrastructure, teammate experience, operations, and command center functions.
Define and lead the enterprise cloud strategy, including architecture, workload placement, modernization, and migration roadmaps.
Build and mature a FinOps capability to optimize cloud spend, improve forecasting, and drive cost efficient engineering practices.
Drive cloud performance optimization, automation, and operational efficiency across all environments.
Oversee cloud engineering, platform engineering, and infrastructure modernization initiatives.
Implement modern DevOps, SRE, automation, and continuous delivery practices.
Establish engineering standards, governance, and reusable frameworks that improve quality, speed, and reliability.
Build out the Operations & Command Center, ensuring proactive monitoring, incident response, and operational resilience.
Drive operational excellence through automation, observability, and data driven decision making.
Ensure high availability, performance, and reliability across all critical systems and services.
Build and scale AI infrastructure support for AI driven agent monitoring, automated inventory and asset intelligence, and AI enabled management and observability.
Partner with data, security, and engineering teams to ensure AI infrastructure is secure, scalable, and aligned with enterprise strategy.
Oversee enterprise infrastructure strategy across networks, compute, storage, and end user technologies.
Champion a modern, frictionless teammate (employee) experience through intuitive tools and reliable services.
Partner with HR, Security, and Business Units to ensure technology enhances productivity and engagement.
Leadership Competencies
Bold, forward-thinking leader who challenges the status quo and embraces emerging technologies.
Ability to translate complex technology trends into actionable strategies that accelerate business value.
Empathetic, people first leader who builds trust, psychological safety, and strong team culture.
Proven ability to build high performing teams and develop future leaders.
Skilled at organizational design, talent development, and capability uplift.
Strong executive presence with the ability to influence business units and senior leadership.
Highly collaborative, adept at aligning diverse stakeholders around shared goals.
Comfortable navigating ambiguity and driving clarity in complex environments.
Strong focus on measurable outcomes, continuous improvement, and operational resilience.
Technology Competencies
Experience developing and executing cloud modernization strategies, including workload optimization, migration planning, and architectural evolution.
Demonstrated ability to implement and scale FinOps practices to drive financial accountability, cost transparency, and cloud efficiency.
Proven track record building automated, scalable cloud environments that support rapid delivery and operational excellence.
Hands on experience applying AI and automation to operational domains such as monitoring, asset intelligence, and predictive issue detection.
Ability to design and scale AI infrastructure that supports enterprise-wide adoption, security, and performance requirements.
Deep experience leading teams in modern engineering disciplines such as DevOps, SRE, and platform engineering.
Strong background implementing automation, CI/CD pipelines, and reusable engineering frameworks to accelerate delivery.
Expertise designing resilient, high availability infrastructure across networks, compute, storage, and end user technologies.
Demonstrated ability to modernize infrastructure environments with a focus on performance, security, and operational efficiency.
Experience building observability, monitoring, and proactive issue prevention capabilities into complex technology ecosystems.
Implement modern DevOps, SRE, automation, and continuous delivery practices.
Establish engineering standards, governance, and reusable frameworks that improve quality, speed, and reliability.
Build out the Operations & Command Center, ensuring proactive monitoring, incident response, and operational resilience.
Drive operational excellence through automation, observability, and data driven decision making.
Skills & Experience to be Successful:
Required:
15+ years of progressive experience in data, analytics, engineering, or related fields, including 5+ years in a senior executive or Chief Engineering and Operations‑level role.
Proven success building and scaling enterprise data platforms and modern data architectures.
Deep expertise in data governance, data engineering, cloud modernization strategies, and ability to implement and scale FinOps practices to drive financial accountability, cost transparency, and cloud efficiency.
Demonstrated ability to operate in a fast‑paced, outcomes‑driven environment with a strong bias for action.
Strong business acumen with a track record of enabling measurable business value through data.
Exceptional communication, leadership, and stakeholder‑management skills.
Experience driving organizational change and building data‑driven cultures.
Strong understanding of regulatory, ethical, and security considerations related to data and AI.
Preferred:
Experience in the insurance industry, including risk, and regulatory considerations.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- 15+ years of progressive experience in data, analytics, engineering, or related fields, including 5+ years in a senior executive or Chief Engineering and Operations-level role
- Proven success building and scaling enterprise data platforms and modern data architectures
- Deep expertise in data governance, data engineering, and cloud modernization strategies
- Ability to implement and scale FinOps practices to drive financial accountability and cloud cost efficiency
- Demonstrated ability to operate in a fast-paced, outcomes-driven environment with a strong bias for action
- Strong business acumen with a track record of enabling measurable business value through data
- Exceptional communication, leadership, and stakeholder-management skills
- Experience driving organizational change and building data-driven cultures
- Strong understanding of regulatory, ethical, and security considerations related to data and AI
- Experience leading modern engineering disciplines such as DevOps, SRE, platform engineering, CI/CD, automation, and observability
- Experience building and scaling AI infrastructure and integrating AI into operational domains
- Preferred: experience in the insurance industry, including risk and regulatory considerations
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
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