VP of East Market Operations

Who We Are 

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants. 

We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today. 

Who You Are 

You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.  

Your Role

As the VP of East Market Operations, you will be accountable for operational performance and partner-level P&Ls for several markets and states. The VP will be the principal point of contact for executive leadership at Evergreen and JV practices, working to re-orient to Evergreen’s vision daily through attendance at partner, practice-level meetings, as well as engagement with market front line staff. 

• Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership 
• Build and manage high-performing regional operations teams to drive success in value-based care  
• Leverage performance reporting and analytics, clinical quality improvement initiatives, and a collaborative approach with clinicians and staff to achieve better population health outcomes that align with payer contracts and requirements 
• Develop strategies to expand key partnerships with providers, post-acute facilities, and hospitals and assist with executing value-based care contracting activities that improve patient outcomes and reduce total cost of care 
• In partnership with the Clinical Operations team, track performance and identify opportunities for improvement. Work with Evergreen’s central teams to ensure optimized performance of our core business (Engagement & Growth, Reduced TME, Documentation, and Quality) for the market/JV 
• In partnership with the Business Operations team, own the launch of new product launches within the market. The work involves understanding local market dynamics to orchestrate successful product launches 
• Develop trust and lead by influence to drive continuous practice transformation through strategic co-creation with partners, IDT optimization, effective communication, and management of P&L 
• Be a culture champion – cultivating a culture of high performance, transparency, trust, and collaboration 
• Be accountable to develop, set agendas, and own preparation of concise and effective presentation materials and resources required to support and lead board meetings, partner JOCs, and KCE Governing Body Meetings

Required Qualifications 

• You have a Master’s degree in business, healthcare administration, or have the equivalent relevant experience 
• You have 10+ years experience in multi-site healthcare services/direct patient-care businesses, with at least 5 years in leadership and management positions 
• You experience working with providers in Value Based Care 
• You understand Business Continuity and how to build resiliency into business processes / systems 
• You develop talent, know when to delegate, innovate, and iterate with your team by leveraging their strengths 
• You are an expert at building trust and respect quickly (internally and externally) that results in meaningful relationships, clear communication, and leadership in change management. 
• Reporting to the SVP of Market Operations, this role is instrumental in market expansion, new implementations, launching innovative services, and ensuring financial performance across regional P&Ls 
• This is an exciting opportunity for a results-driven leader who thrives on scaling operations, optimizing financial performance and driving efforts with a high degree of ownership 

Benefits  

Evergreen Nephrology’s total rewards program is designed to support you in and outside of work. You can expect: 

• Paid time off starting at 4 weeks for full-time employees 
• 12 paid holidays per year 
• Medical, dental, vision and life insurance, including an HSA with employer match 
• Reimbursement for continuing medical education for eligible roles 
• A 401(k) program where Evergreen matches up to 4% of contributions 
• Paid parental leave 
• A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology 

Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws. 

If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at [email protected].