VP, Account Management (Hybrid - Flexible Options)

Posted 16 Days Ago
Be an Early Applicant
New York, NY
Senior level
Fintech • Financial Services
The Role
The VP of Account Management will drive client retention and growth strategies for the Account Management teams, oversee multiple product offerings, and manage key client relationships. This role requires extensive industry knowledge, cross-functional interactions, and accountability for revenue retention through upsell and cross-sell activities.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Vice President, ICS Account Management role will help set and drive the Account Management teams’ client retention and growth strategies that meet our Bank and Broker clients and Broadridge’s strategic vision. The role includes responsibilities for multiple product offerings and includes accountability for client and revenue retention and growth through cross and upsell activities to existing clients. The team reporting to the VP, the Account Managers are the key client interface to our primary client contacts and the internal Broadridge business heads and service delivery teams that support the client. The role requires extensive Broadridge, Industry, and product knowledge. Expertise at cross functional interaction, including leadership team members, among product, service, operations, and finance team members is a critical requirement and expectation. 

In this role you will:

-need to establish and maintain the strategic aspect of enterprise-wide relationships with clients to ensure client satisfaction while also working to identify opportunities for maximum revenue retention, renewal of existing products/services, and up-sell/cross-sell/new sales.

-Identify opportunities for market segment, product, and/or solutions sellers to engage with and further penetrate clients.
-Achieves sales goals through the work of others

-Management responsibilities include performance appraisals, pay reviews, training and development, as well as oversight of sales deals and client relationships
-Job focus is on executing strategy via management of others to impact sales results and achieve business goals
-Provides leadership and direction through other managers
-Is accountable for the performance and results of multiple teams and related disciplines
-Executes functional business plans and contributes to the development of functional strategy
-Decisions are guided by functional strategy and priorities
-Responsible for attaining sales objectives within a large territory, product line, business or market segment. May manage a large part of regional market. Develops territory plans and participates in strategic and tactical planning alongside business leadership and allocates quota based on expected business revenue.
 

Functional Knowledge:
-Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines


Business Expertise:
-Applies broad industry and commercial awareness to drive financial and operational performance across sub-functions
 

Leadership:
-Leads through subordinate managers of managers; executes functional business plans and contributes to the development of functional strategy
-Oversees the sales and/or relationship management of the organization's products or services on a national or significantly broad geographic basis.
 

Problem Solving:
-Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment
Impact:
-Guided by functional strategy, impacts results of part of a function, division or region or facilitates the work done by other functions by providing support to impact the business
Interpersonal Skills:
-Negotiates and influences the opinions of others within the business unit and in external organizations; exercises sensitivity to the audience

Salary Range: Base: $200,000 Annual plus bonuses

Bonus Eligible

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

#LI-NO1


Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].

The Company
HQ: New Hyde Park, NY
14,000 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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