Voluntary Specialist Director

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New York, NY
Hybrid
5-7 Years Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role

Description and Requirements
Role Value Proposition:
The Voluntary Specialist Director (VSD) is responsible for partnering within the assigned sales team to drive growth of MetLife's product portfolio. The VSD will also act as a voluntary benefits expert, representing Accident & Health, Legal, Identity Theft, Pet Insurance, Auto & Home, as well as a core product resource coordinator. The VSD will act as a liaison between the assigned sales team and partnering organizations, including internal product partners, VCS's, and worksite teams, etc.
The VSD will partner with the sales force to deliver training, support account planning strategy, and identify appropriate SMEs for RFP opportunities, broker meetings, finalist presentations, pre-finalist planning discussions and pre-implementation calls with Account Executives. The VSD will attend strategic broker, prospect, and customer meetings to meet product sales goals, while building and maintaining strong relationships and foster sales growth.
Key Responsibilities:

  • Work in conjunction with Regional Vice Presidents, Regional Directors and AEs to identify sales training opportunities and deliver expertise to aligned sales team. In coordination with the Learning Solutions team, conduct training workshops for aligned sales partners to increase the knowledge of MetLife's Voluntary & Worksite products.
  • Advise aligned sales team on the strategic marketplace positioning of our product capabilities and solutions aligning closely with the Voluntary Communication Specialist team. Build new and maintain existing relationships with sales leadership and sales force to increase revenue. Participate in strategic joint field work and in-market activity to maximize regional sales while being responsible for budget and expenses.
  • Advise, champion, and communicate with sales leadership and the sales force to provide them with value-added strategies and product updates/enhancements to optimize their business with brokers and clients. Provide competitive intelligence to sales and product management on a regular basis, as well as reporting and managing contacts. Measure sales force engagement and quality of sales pipeline and activity. Participate in Sales Leadership's planning sessions to leverage talent and resources to optimize sales results.
  • Support strategic pre-implementation needs, including coordination of key partners. Partner with AEs to serve as strategic VB relationship support managers for specifically identified VB Specialty Brokers. Deliver on strategic initiatives as directed by management.
  • Help sales teams build expertise and prioritize key growth opportunities across Voluntary Benefits. Identify SMEs for broker and customer events to deliver content and advise on optimal event topics.


Essential Business Experience and Technical Skills:
Required:

  • 5+ years sales experience in insurance product sales or wholesaling in insurance industry (internal, external or combination)
  • Bachelor's degree or equivalent of experience and education
  • Property & Casualty, Life & Health, LTC Licenses or ability to obtain within 90 days
  • Thorough knowledge of and proven ability to demonstrate sales and marketing principles and practices


Preferred:

  • Ability to work independently and to communicate clearly and concisely
  • Proven ability to build strong relationships
  • Excellent presentation skills, for delivery to current and prospective clients and brokers.
  • Expected to maintain a thorough knowledge of existing, new and enhanced products as well as the competitive landscape.
  • Proven ability to produce results through others and grow a territory as measured by sales and persistency of business.


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is 100,000 base salary - plus additional incentive program.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
100,000 base salary - plus additional incentive program
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The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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