(NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
We’re looking for a who gets things done and is capable of being a leader on a self-organized Agile durable team. We’re seeking somebody who is diligent, has an amazing eye for detail and is always looking for patterns in their work for opportunities to optimize or automate If your idea of fun is losing track of time while geeking out over simplifying the complex and a love for using creativity to build elegant and well documented solutions, we’d like to talk to you.
You’re going to scale and simplify our world. You’ll be a member of our VoIP teams, and a contributing voice in your team’s design deployment, troubleshooting and maintenance of various tools and services that support Bandwidth’s VoIP and WorldWide CLEC networks.
You’ll collaborate with peers to build and refactor VoIP networks in a scalable, reliable and repeatable way. You’ll lead the charge on the next evolution of Bandwidth's global voice network. You’ll also look critically at what we’re building and how we’re building it, and you’ll originate ideas and activities that advance our craft.
- While years of experience is an imperfect measure, you’ve spent 2+ years as a VoIP Specialist in a related position.
- You have a keen understanding of SIP and advanced call routing
- You have identified and solved scaling/capacity problems in complex VoIP networks
- You are very comfortable working in and troubleshooting Linux
- You have experience with instrumentation, metrics, and observability
- You are used to working closely with developers, site reliability engineers and operational teams to communicate the nuances of a complex VoIP network
- You have some scripting skills, know IP networking and basic REST APIs
- You’re familiar with the general use of RDBMs like MySQL or Postgres
- You have a track record of identifying, distilling requirements and resolving problems/creating solutions
- You’re passionate about overall product quality and leading your team to increase it
- You are fluent in English
- You have experience working with Ribbon, AudioCodes, WebRTC and/or open-source VoIP applications like Asterisk, Freeswitch, Kamailio, Opensips.
- You rely heavily on Python and Ansible to enable your success
- You have leveraged AWS or another cloud platform to deploy VoIP applications
- You have exposure to messaging using SMPP/MMS/RCS protocols
- You are a resourceful person with a creative mindset
- You are fluent in any European language.
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
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- Work laptop & mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home
- We contribute 5% of your monthly gross salary to your private pension
- Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
- Life insurance provides financial support to your loved ones in the event of your unexpected passing.
- Health insurance, with extensive coverage, a simple claim process, and the possibility to cover your life partner and children.
- Extensive Employee Assistance Programme, offering 24/7 counseling and support in all areas of life (personal and professional).
- Unlimited, free, and anonymous consultations with our dedicated therapist.
- Childcare support
- Commute to Work scheme and Cycle to Work scheme
- 24 days annual leave per year and 1 additional day every 3 years
- Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email
- Additional time off can be earned throughout the year through volunteer hours and Bandwidth challenges
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild
- 90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible.
Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen.
Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.
