Jobs at Bandwidth Inc.

The Senior Manager People Services acts as a strategic HR advisor, driving alignment between business priorities and people strategies. Responsibilities include workforce planning, talent development, employee lifecycle guidance, compliance management, and program implementation, with a focus on international operations.

Manage CLEC Numbers and Inbound products to optimize costs and operations, negotiate carrier agreements, partner with sales, draft development requirements, lead customer discovery and market validation, drive go-to-market strategy, and support infrastructure product efforts. Role involves customer relationships, metrics-driven decisions, and up to 25% travel.

Lead Bandwidth's migration from TDM to IP interconnections: define strategy, negotiate carrier agreements, enable connectivity, validate market fit, drive go-to-market, and coordinate Sales, Marketing, Ops, and Engineering.

Design, operate, and evolve a highly resilient global network across datacenter fabric, WAN, and security. Implement VxLAN/EVPN fabrics, BGP WAN routing, and Palo Alto firewall policies. Drive automation from provisioning to event-driven remediation, collaborate with engineering and operations, mentor junior engineers, and participate in on-call and after-hours maintenance.

Manage post-sale implementations for Bandwidth products: onboard and train customers, configure systems, document setups, identify basic issues, and coordinate cross-functional stakeholders to ensure successful project delivery and adoption.

Plan and manage a Montessori/RIE-based classroom for ages 3–6, supervise and care for children, observe and document development, maintain a safe, clean environment, model positive discipline, partner with families, conduct conferences and reports, collaborate with co-teachers, and keep required training and certifications current.

As Director of AI Strategic Partnerships, lead Bandwidth into the Generative AI ecosystem by establishing partnerships and licensing voice data for AI-driven applications. Oversee market evangelism, data strategy, and ecosystem mapping while managing relationships with tier-one AI companies to drive revenue and product feedback loops.

Drive channel growth by identifying and nurturing partner relationships, co-selling Bandwidth offerings, executing partner engagement strategies, providing training/support, tracking partner performance, assisting Account Directors with contracts/pricing, and building pipeline to meet revenue goals.

Lead partner-focused enterprise sales across MSPs, platform providers and system integrators to embed Bandwidth voice and messaging capabilities. Build and manage pipeline, progress complex multi-stakeholder deals, expand presence in the European CCaaS ecosystem, and collaborate with product, marketing and sales to refine partner strategy and support customer adoption.

Own the full local number portability (LNP) process for assigned countries: input and validate LNP data, submit porting requests, liaise with customers and sales, track and report requests, run basic quality tests, report and test system/process fixes, and assist with monthly reporting.

The Enterprise Account Executive will drive new client acquisition for Enterprise accounts, managing the full sales cycle, and develop strategic relationships to support technology migration for clients.

As a Business Development Representative, you'll generate sales leads, set up demos, communicate product value, and help advance your sales career in a supportive environment.

The Ohana Substitute Guide role at Bandwidth includes facilitating exceptional customer experiences and supporting the organization's mission but lacks specific responsibilities listed in the current job description.

Join Bandwidth as a Software Developer to build and maintain components of a global communications cloud that enables voice, messaging, and emergency services. Work collaboratively on production-quality software, contribute to architecture and automation, and support mission-critical customer solutions while enjoying comprehensive benefits and a people-focused culture.

Maintain and troubleshoot carrier-grade VoIP/SIP infrastructure: deploy and upgrade SBCs and policy servers, integrate SIP services with R&D, automate operational workflows, document call flows, and escalate complex SIP/RTP issues using observability tools.

Design, build, and deploy NetSuite-focused internal applications and automations using low-code/no-code and traditional development. Integrate systems and ingest data into S3/Snowflake, create basic Snowflake objects, write JavaScript/Python scripts, leverage AI tools (OpenAI, Anthropic, LangChain), build user interfaces (UI Bakery), test and iterate solutions, document implementations, ensure data security, and support IT troubleshooting and technical guidance.

The Enterprise Account Executive will drive new client acquisition for Enterprise accounts, manage the entire sales cycle, and build relationships with decision-makers. They will collaborate with teams and provide feedback for market positioning, while staying informed about technology trends and Bandwidth's solutions.

Build and maintain internal automation, API integrations, data pipelines, and user-facing tools. Use Python/JavaScript, workflow platforms, containerized deployments, and LLM APIs to automate processes, support data flows into Snowflake, and deliver AI-powered internal applications while documenting and collaborating with stakeholders.

Sell SaaS/CPaaS solutions to large-market accounts by prospecting and acquiring new logos, growing and retaining business, upselling/cross-selling, analyzing customer needs and pricing, and engaging strategic decision-makers including C-suite. Use internal lead generation and resources and travel intermittently.

The AI Engineer will research and develop AI/ML models, particularly LLMs, and collaborate in R&D to create innovative communication solutions.