VoIP / Asterisk Engineer

Reposted 4 Days Ago
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Hiring Remotely in Vojvodina, SRB
Remote
Mid level
Marketing Tech • Software
The Role
As a VoIP/Asterisk Engineer, you'll deploy and configure Asterisk systems, manage SIP trunks, maintain integrations, troubleshoot VoIP issues, and ensure security and monitoring.
Summary Generated by Built In

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a VoIP/Asterisk Engineer to join our Engineering Department.

Responsibilities:

  • Deploy and configure Asterisk 18+ (22 preferred) for test and production environments;
  • Set up and maintain XCally / Motion integrations with Asterisk core;
  • Manage SIP / PJSIP trunks, routing logic, and IVR workflows;
  • Configure channel-based stereo recording (agent left / customer right);
  • Enable WebRTC connectivity (WSS/TLS, ICE, STUN/TURN);
  • Integrate Asterisk via AMI / ARI and maintain CDR / CEL data pipelines;
  • Troubleshoot call-flow, audio, and codec issues;
  • Ensure security and monitoring using TLS, Fail2Ban, Prometheus, and Grafana.

Requirements
  • Solid experience with Asterisk 18+ (22 preferred);
  • Strong understanding of SIP / PJSIP, RTP / SRTP, and NAT principles;
  • Experience with XCally / Motion and FreePBX;
  • Practical knowledge of Docker / Linux-based systems;
  • Understanding of WebRTC signaling and browser endpoints;
  • Familiarity with AMI / ARI APIs and CDR / CEL integration;
  • Scripting skills in PHP / Bash;
  • Strong VoIP troubleshooting background;
  • Knowledge of VoIP billing, E.164 number formatting, and security practices.

Nice to Have:

  • CRM / CSP integrations, WebRTC SDK (JS/TS), cloud environments (AWS, Hetzner, GCP)

Benefits
  • Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
  • Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off. 
  • Prioritize your health with compensation for wellness activities. 
  • Experience an international work environment with a passionate, motivated, and professional team.
  • Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.

Top Skills

Ami
Ari
Asterisk
Bash
Docker
Linux
Motion
PHP
Pjsip
Rtp
Sip
Srtp
Webrtc
Xcally
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The Company
HQ: Ta'Xbiex
308 Employees

What We Do

Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.

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