As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a VoIP/Asterisk Engineer to join our Engineering Department.
Responsibilities:
- Deploy and configure Asterisk 18+ (22 preferred) for test and production environments;
- Set up and maintain XCally / Motion integrations with Asterisk core;
- Manage SIP / PJSIP trunks, routing logic, and IVR workflows;
- Configure channel-based stereo recording (agent left / customer right);
- Enable WebRTC connectivity (WSS/TLS, ICE, STUN/TURN);
- Integrate Asterisk via AMI / ARI and maintain CDR / CEL data pipelines;
- Troubleshoot call-flow, audio, and codec issues;
- Ensure security and monitoring using TLS, Fail2Ban, Prometheus, and Grafana.
Requirements
- Solid experience with Asterisk 18+ (22 preferred);
- Strong understanding of SIP / PJSIP, RTP / SRTP, and NAT principles;
- Experience with XCally / Motion and FreePBX;
- Practical knowledge of Docker / Linux-based systems;
- Understanding of WebRTC signaling and browser endpoints;
- Familiarity with AMI / ARI APIs and CDR / CEL integration;
- Scripting skills in PHP / Bash;
- Strong VoIP troubleshooting background;
- Knowledge of VoIP billing, E.164 number formatting, and security practices.
Nice to Have:
- CRM / CSP integrations, WebRTC SDK (JS/TS), cloud environments (AWS, Hetzner, GCP)
Benefits
- Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
- Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
- Prioritize your health with compensation for wellness activities.
- Experience an international work environment with a passionate, motivated, and professional team.
- Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Skills Required
- Solid experience with Asterisk 18+
- Strong understanding of SIP / PJSIP, RTP / SRTP, and NAT principles
- Experience with XCally / Motion and FreePBX
- Practical knowledge of Docker / Linux-based systems
- Understanding of WebRTC signaling and browser endpoints
- Familiarity with AMI / ARI APIs and CDR / CEL integration
- Scripting skills in PHP / Bash
- Strong VoIP troubleshooting background
- Knowledge of VoIP billing, E.164 number formatting, and security practices
Neo Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Neo Group and has not been reviewed or approved by Neo Group.
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Wellbeing & Lifestyle Benefits — Feedback suggests on-site meals, gym access, and wellness activities (e.g., Zumba/Padel), plus occasional stipends/refunds and frequent social events enhance day-to-day experience. Office amenities in Malta (e.g., complimentary breakfast and lunch, yoga, wellness refund) are particularly visible.
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Healthcare Strength — Job posts indicate comprehensive/private medical insurance is offered in several locations. Malta roles reference health insurance after probation, signaling baseline coverage even if timing varies.
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Leave & Time Off Breadth — Examples include 20–25 paid vacation days, an extra paid birthday day, and additional “health days” in some markets. These entitlements appear in role-specific ads, with counts differing by location.
Neo Group Insights
What We Do
Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.
