Voice Specialist

Posted 7 Days Ago
Be an Early Applicant
Doha, QAT
In-Office
Senior level
Hardware • Mobile • Software
The Role
Manage voice termination cost and P&L, negotiate interconnect deals with APAC and ME carriers, oversee billing and reconciliation, coordinate with technology on voice quality KPIs, liaise with finance, handle disputes, and ensure regulatory compliance for numbering and short codes.
Summary Generated by Built In
  • Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology.

  • Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers.

  • Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations.

  • Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost.

  • Coordination with technology for monitoring voice quality KPIs and ensuring.

  • Perform any additional project, task or activities assigned/delegated by the Line Manager.

Qualifications
  • Bachelor’s Degree in Telecom or IT.
  • 5+ years of relevant experience in voice interconnect is a must for this position

  • In-depth experience in influencing cross functionally against the delivery of a marketing plan

  • Excellent understanding of voice and excellent relation with voice carriers/operators.

  • Expertise in numbering range, short codes, local regulations.

Skills Required

  • Bachelor's Degree in Telecom or IT
  • 5+ years of relevant experience in voice interconnect
  • In-depth experience influencing cross-functionally to deliver marketing plans
  • Excellent understanding of voice and strong relationships with voice carriers/operators
  • Expertise in numbering range, short codes, and local regulations
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The Company
HQ: Newbury
135,000 Employees
Year Founded: 1982

What We Do

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about?

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