Voice and Data Engineer

The Leidos Digital Modernization sector has an opportunity for a Voice and Data Engineer supporting National Military Command Center (NMCC). 

If this sounds like the kind of environment where you can thrive, keep reading!

Leidos Digital Modernization sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. 

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Job Summary

The Voice and Data Engineer would be part of the Defense Red Switch Network team in support of the AFNCR IT Services program at the National Military Command Center (NMCC). The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment. 

The successful candidate will support the operations and maintenance of NMCC Telecommunication systems. Systems include Defense Red Switch Network, Multimedia, and C4 Computer Systems and Tech Control. The Position requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas.

The Defense Red Switch Network (DRSN) is a dedicated telephone network which provides global secure communication services for the command and control structure of the United States Armed Forces. 

The DRSN provides multilevel secure voice and voice-conferencing capabilities to the National Command Authority (NCA, being the President and the Secretary of Defense of the United States), the Joint Chiefs of Staff, the National Military Command Center (NMCC), Combatant Commanders and their command centers, warfighters, other DoD agencies, government departments, and NATO allies.

Primary Responsibilities: 

• Network planning and engineering support for all in-service operational Pentagon/NMCC telecommunication systems in the National Capitol Region. 

• Perform engineering for new circuit installations, modifications, and deactivations.

• Proactively maintaining DRSN and associated sub-systems for continuous operations within the Pentagon, National Military Command Center (NMCC), and remote locations within the National Capital Region (NCR). 

• Execute the maintenance and monitoring activities, switch operation and administration; scheduled and unscheduled maintenance, fault isolation, and service restoration. 

• Conduct COMSEC responsibilities; operation and maintenance of associated cryptographic devices and their configurations. 

• Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems.

• Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks. 

• Provide outage and restoration information as required to include restore times. 

• Ensure the availability of the circuits in coordination with others work centers as required. Preform status updates and circuit monitoring as required. 

• Must be able to work rotating shift schedules and or standby, if required, to provide 24 hour a day/7 day a week coverage. 

• Provide mentorship for junior members on the team through on the job teaching and training. 

• Excellent communications skills.

• Work in a dynamic and demanding work environment.

Basic Qualifications:

• Bachelor's degree with 4+ years of relevant experience or a Master's degree and 2+ years of relevant experience. Additional years of related experience, training, and/or certifications accepted in lieu of a degree.

• Currently possess Security+ce certification.

• Currently possess a DoD TS/SCI security clearance.

• Experience conducting equipment installation, testing, and communication.

Preferred Qualifications:

• Experience working telecommunications systems in a command center environment including a background in one or more of the following areas: Cryptographic Systems, Defense Red Switch Network, Tech Control, Command and Control Computer Systems, Nuclear Command and Control.

• Knowledge of developing, testing, implementing and maintaining communications operations contingency, exercise and restore plans is desirable.

• Circuit restoration, fault isolation, quality control testing, trend analysis, performance monitoring, and status reporting experience is highly desired.

• Experience working with the following testing equipment: Tone Generator & Probe, VoIP tester, Scope, BERT / Bit Error Rate Tester, Multimeter

• Experience conducting the following hands on activities: PMCS / Preventive Maintenance Checks and Services, Fault Isolation / Troubleshooting, Remove and Replace Procedures, Software Backup and Recovery.

Original Posting Date:2024-09-17

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $68,900.00 - $124,550.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.