Video call customers to complete full KYC ( Inbound/Oubound)
Ensure VKYC is completed by right party only.
Verify whether the details provided by the customers while opening the account is matching with the documents submitted
Adhere to information security, regulatory norms and KYC guidelines
Act on the feedback given by Team Leader or Quality Leader
Handle inbound VKYC calls and make outbound calls to the customers for completing KYC requirements of the Bank
Experience Range : 6 months to 5 Years
Qualifications :
Graduate (Any Specialisation)
Post Graduate (Any Specialisation)
Skills Required
- Graduate (Any Specialisation)
- Post Graduate (Any Specialisation)
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
