VIS HAL Global Account Manager

Posted 7 Hours Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Manages and grows a global customer portfolio within a vertical industry by retaining key accounts, acquiring strategic customers, developing tailored logistics solutions, and driving revenue and gross-profit growth. Leads account planning, reviews, tenders, pipeline management, CRM governance, and cross-functional collaboration with pricing, product, operations, and regional sales teams. Represents the company at customer meetings and industry events while using AI and analytics to improve commercial performance.
Summary Generated by Built In
About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. 
For the better. Together. 


 

The Vertical Industries Global Representative (GAM) is accountable for managing and growing a defined global book of business by strengthening relationships with key customers and acquiring new strategic accounts within the respective focus vertical. The role drives volume and GP growth through solution‑oriented selling, complex internal and external stakeholder management, and active sponsorship of key and focus customers, while acting as a credible ambassador for both the industry and the company. The position reports disciplinarily to the Global VIS Vice President and carries clear portfolio growth expectations.

 

 

 

About the Job

The Vertical Industries Global Representative (GAM) is accountable for managing and growing a defined global book of business by strengthening relationships with key customers and acquiring new strategic accounts within the respective focus vertical. The role drives volume and GP growth through solution‑oriented selling, complex internal and external stakeholder management, and active sponsorship of key and focus customers, while acting as a credible ambassador for both the industry and the company. The position reports disciplinarily to the Global VIS Vice President and carries clear portfolio growth expectations.

  • Manages and grows a defined global book of business by owning and developing key customer relationships to ensure long‑term growth and retention.
  • Develops customers strategically by understanding their business models and needs, translating them into tailored, solution‑oriented and often complex commercial offerings, supported by the Global Focus Vertical Competence Center.
  • Drives volume and GP growth by expanding business by acquiring new focus customers and prospects in line with the company’s growth strategy.
  • Leads sales planning and governance activities, including MBRs, QBRs, and annual business reviews, in close alignment with Sales Account Excellence and Operational Account Management teams.
  • Collaborates closely with Product, Pricing, and Operations to shape customer‑specific solutions, tenders, and contractual terms while ensuring high service quality.
  • Coordinates with regional and local sales teams to deliver consistent customer excellence, proactively address issues, and support global and regional sales initiatives.
  • Tracks and manages pipeline quality, key opportunities, KPIs, and account plans through disciplined CRM usage to achieve or exceed sales targets.
  • Represents the company and the vertical professionally by acting as a trusted customer partner and brand ambassador at customer meetings, industry events, and relevant forums.
  • Makes use of AI and advanced analytics to continuously optimize account strategies and commercial performance.

About You
  • Skills & Competencies: Care & Connect, Communication, Entrepreneurship, Innovation & Change, Personal Development, Responsibility & Reliability, Expertise, Self-Management, Solution-Oriented, Digital Affinity, Logistics Knowledge
  • Education: Bachelor‘s degree in Business Administration/Management or Logistics Management required, Master's degree in Logistics Management preferred
  • Languages: Upper Intermediate in national language, Proficient in English
  • Work Experience:
    • Experience in serving complex customer needs and in stakeholder management required
    • 5+ years experience in managing major customer accounts preferred
    • International freight forwarding experience preferred
    • Previous experience in the respective vertical industry solution preferred

About our Benefits
  • A strong Team Spirit and a lot of fun together
  • A safe, multi-cultural and inclusive environment
  • Individual opportunities for growth and development

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!

Skills Required

  • Bachelor's degree in Business Administration, Management, or Logistics Management
  • Upper-intermediate proficiency in the national language
  • Proficient English language skills
  • Experience serving complex customer needs and managing stakeholders
  • 5+ years of experience managing major customer accounts
  • International freight forwarding experience
  • Experience in the relevant vertical industry solution
  • Master's degree in Logistics Management

Hellmann Worldwide Logistics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hellmann Worldwide Logistics and has not been reviewed or approved by Hellmann Worldwide Logistics.

  • Healthcare Strength — Health coverage, including medical, dental, and vision, is described as comprehensive in the U.S., with wellness and assistance programs available. Health-related benefits and PTO are often regarded favorably, indicating a solid core package.
  • Leave & Time Off Breadth — Paid time off, sick days, and parental leave are part of the standard offering in multiple markets. PTO is commonly viewed positively, suggesting time-off provisions are reasonably strong.
  • Wellbeing & Lifestyle Benefits — Wellness programs, employee assistance, and country-specific perks like meal allowances, transport reimbursement, and team events broaden the package. These additions complement core coverage and can enhance day-to-day experience.

Hellmann Worldwide Logistics Insights

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The Company
HQ: Osnabrück
12,207 Employees
Year Founded: 1871

What We Do

Hellmann Worldwide Logistics is an international logistics provider offering airfreight, seafreight, road and rail transportation, and contract logistics. The company supports customers’ complex logistics requirements through freight-forwarding and supply-chain services, complemented by digital solutions designed to improve transparency and efficiency. Founded in Germany in 1871, Hellmann remains family-owned and operates across 62 countries with 258 branches worldwide, serving customers around the world.

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