At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
Virtual Front Desk Representative (PH)
The Role
Many of our nurses are first-time business owners, and some are still working other jobs. Managing their own calendar, engaging with new client leads, and being available for calls and text messages with questions can be overwhelming. Our Virtual Front Desk ensures that every client interaction is handled with care and professionalism, giving our Nurses more time to focus on what they do best - taking care of their patients. Having already onboarded a stellar team member, we are looking to expand our roster for the Advanced offering.
As a Virtual Front Desk, you will support a portfolio of 4-5 MedSpas as their virtual front desk
Answer incoming phone calls and messages,
Appointment setting: Close inbound leads by calling and texting with them via our CRM,
Manage appointments including rescheduling,
Answers basic questions (e.g. about the location, opening hours, etc.)
Escalate any questions you can't answer to the MedSpa owner.
We’re looking for:
Experience in a customer service-oriented role, preferably as a Virtual Assistant, Front Desk Operator, or in a similar capacity.
Background in the healthcare industry, with an understanding of its unique challenges and requirements.
Experience in sales, with a knack for converting leads into valuable client engagements.
Availability to work during US hours and follow US holidays
Exceptional proficiency in both written and verbal English, with a neutral accent for clear communication.
A confident and independent problem-solver who can navigate the complexities of the role with minimal supervision.
TO APPLY, we require you to fill out the application form and submit the following:
A video/voice sample not more than 2mins
Copy of your resume
Internet speed test
Thank you and good luck!
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
Skills Required
- Experience in a customer service-oriented role, preferably as a Virtual Assistant, Front Desk Operator, or similar role
- Background in the healthcare industry
- Experience in sales and converting leads into client engagements
- Availability to work during US hours and follow US holidays
- Exceptional written and verbal English proficiency
- Neutral accent for clear communication
- Confident, independent problem-solving ability with minimal supervision
- Video or voice sample of no more than two minutes
- Copy of resume
- Internet speed test
What We Do
Medspas are booming, and are often a path for individual nurses to become business owners. We believe that’s a good thing for them, their communities, local economies, and clients. We unlock the entrepreneurial opportunity in aesthetics for those with the moxie to take the leap. Moxie gives aesthetic entrepreneurs everything they need to successfully compete (and win) against even the biggest medspa chains—including a strategic partner, a purpose-built medspa management platform, and unmatched pricing power on injectables, supplies, and more. Today, Moxie has helped more than 250 aesthetic entrepreneurs—90%+ of which are female first-time business owners—successfully launch, run, and grow their own independent medspas. We are a healthy, grown-up but early-stage company, and operate remote-first. Learn more: www.joinmoxie.com
