We are seeking a highly organized and proactive Virtual Assistant to provide administrative and operational support to US-based clients. The ideal candidate is detail-oriented, professional, and capable of managing multiple tasks efficiently while maintaining excellent communication and customer service standards.
Requirements:1–2 years of experience as a Virtual Assistant, Administrative Assistant, or Customer Service Representative
C2 or near-native English proficiency required
Previous experience working directly with US clients
Immediate availability and ability to work regular office hours
Strong communication, multitasking, and organizational skills
Reliable internet connection and professional work ethic
Ability to work independently and meet deadlines efficiently
Strong attention to detail and problem-solving skills
Experience in Legal, Medical, or Real Estate industries is highly valued
Provide administrative and operational support to US-based clients
Manage calendars, appointments, emails, and follow-ups
Handle customer service inquiries and maintain professional client communication
Organize files, records, and daily operational tasks
Support internal processes with accuracy, professionalism, and attention to detail
Coordinate schedules and assist with task prioritization
Maintain confidentiality and professionalism in all communications
Ensure timely completion of assigned responsibilities
Skills Required
- 1-2 years of experience as a Virtual Assistant, Administrative Assistant, or Customer Service Representative
- C2 or near-native English proficiency
- Previous experience working directly with US clients
- Immediate availability and ability to work regular office hours
- Reliable internet connection and professional work ethic
- Strong communication, multitasking, and organizational skills
- Ability to work independently and meet deadlines efficiently
- Strong attention to detail and problem-solving skills
- Experience in Legal, Medical, or Real Estate industries
What We Do
Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.
