Virtual Assistant - Fulfilment

Posted 3 Days Ago
Be an Early Applicant
5 Locations
In-Office or Remote
Junior
Edtech
The Role
The Virtual Assistant will manage emails, customer queries, draft reports, communicate effectively with customers, and perform general administrative duties, including customer onboarding.
Summary Generated by Built In

Who Are We?

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 150 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,500 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

Check us out here:Decentralized Masters

What will you be doing?

  1. Manage emails and communications
  2. Escalation of customer queries
  3. Drafting of reports and presentations
  4. Clear and continuous communication with customer
  5. General administrative duties
  6. Onboarding of customers

Requirements
  1. Please submit you resume in ENGLISH
  2. Native English speaker (or at least professional level)
  3. Must be located in South America
  4. Proven experience as a Virtual Assistant or relevant role
  5. Customer Service experience is a must
  6. Familiarity with Defi or Crypto an added advantage
  7. Experience with word-processing software and spreadsheets (e.g. Google Suite)
  8. Knowledge of online calendars and scheduling (e.g. Google Calendar)
  9. Excellent phone, email and instant messaging communication skills
  10. Excellent time management skills
  11. Solid organizational skills
  12. High school diploma; additional qualifications as an Administator or Executive Assistant are a plus

Benefits
  • Competitive salary package
  • Full time
  • Unlimited PTO
  • Team off-sites
  • Young & dynamic culture with team members across 30+ countries
  • Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!

Skills Required

  • Proven experience as a Virtual Assistant or relevant role
  • Customer Service experience is a must
  • Located in South America
  • Native English speaker or at least professional level
  • Experience with word-processing software and spreadsheets
  • Knowledge of online calendars and scheduling
  • High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus
Am I A Good Fit?
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The Company
121 Employees

What We Do

Decentralized Masters is a mastermind of people who are constantly on the hunt for the best opportunities within the Decentralized Finance space.

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