Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance! With dedicated managers and inspiring coworkers to support you, you'll find the resources and opportunities to make meaningful contributions to the world.
Our Virtual Account Manager is responsible for the sales of clinical products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined territory. The Virtual Account Manager maintains effective customer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.
This is a hybrid role in office Tuesday & Wednesday, with remote work on Monday, Thursday & Friday.
DESCRIPTIONWhat Will You Do?
- Develop and maintain effective customer relations with purchasing and end user within assigned territory
- Independently make decisions, apply available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
- Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
- Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
- Maintain accurate reporting, records, and files vital for accurate management of territory
- Connect with supervisor any customer issues or potential problems; perform other tasks assigned by manager
- Advise customers of supply and price trends and assist in inventory control
- Positively represent Thermo Fisher Scientific at all times throughout customer locations
Education:
- Minimum Education Required: Bachelor's degree; Science or Business strongly preferred
Responsibilities & Requirements:
2 years of healthcare/science sales experience or equivalent laboratory industry experience
- Shown selling agility
- Strong interpersonal, oral and written communication, and presentation skills
- Consistent track record of establishing goals and achieving results
- Computer proficiency in MS Office and the internet
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multi-task and meet deadlines as needed
- Must be willing to travel to customer sites, sales meetings and for training events, if needed
- Must be flexible and comfortable with working within time zones across the US
- Demonstrates the Thermo Fisher values (The Four I's) – Integrity, Intensity, Innovation, and Involvement
Skills Required
- Bachelor's degree
- Degree in Science or Business
- 2 years of healthcare or science sales experience or equivalent laboratory industry experience
- Selling agility
- Strong interpersonal, oral and written communication, and presentation skills
- Consistent track record of establishing goals and achieving results
- Computer proficiency in MS Office and internet
- Strong desire to serve the customer and deliver excellent customer service
- Organizational skills to multi-task and meet deadlines
- Willingness to travel to customer sites, sales meetings and training events
- Comfortable working across US time zones
- Demonstrates Thermo Fisher values (Integrity, Intensity, Innovation, Involvement)
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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