The Role
As a VIP Relationship Manager, you'll manage high net worth clients, maximize revenue through onboarding and retention, and build strategic partnerships.
Summary Generated by Built In
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a dedicated and proactive VIP Relationship Manager to join our Australian Strategic Markets team.
As a VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in Australia. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.
What You’ll Be Doing As a VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in Australia. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.
- Primary goal: maximize revenue in the region through onboarding and retention of VIP clients
- Formulate an AUM strategy and revenue optimization based on the product offering of OKX in Australia
- Work closely with the local executive leadership team to contribute to the overall strategic direction of the company
- Lead our partnership work in Australia through identifying the right partners to work with plus executing any partnership negotiations
- Manage relationships with high net worth individuals and key clients in Australia ensuring positive customer experience
- Build long lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients
- Proactive account management, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc.
- Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition.
- Bachelor’s degree in Business or a related field (or equivalent years of experience)
- Fluency in English and Mandarin
- Proven experience in VIP business development within the crypto, private banking, finance or trading industry
- Strong analytical skills and ability to interpret market data to drive strategic decisions
- Exceptional communication and negotiation abilities
- Goal-oriented mindset, with a focus on achieving and exceeding targets
- In-depth understanding of financial market dynamics and regulations in the ANZ region
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- Bachelor's degree in Business or a related field
- Fluency in English and Mandarin
- Proven experience in VIP business development within crypto, private banking, finance or trading
- Strong analytical skills to interpret market data
- Exceptional communication and negotiation abilities
- Goal-oriented mindset with focus on achieving targets
- In-depth understanding of financial market dynamics in ANZ region
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
