VIP Relationship Manager

Posted One Month Ago
Be an Early Applicant
Dubai, ARE
In-Office
Mid level
Fintech • Financial Services • Cryptocurrency
The Role
Acquire and onboard VIP clients across the MENA region while managing and expanding an existing high-value portfolio. Build relationships through strategic outreach, prospecting, referrals, events, and market intelligence. Guide clients through OKX products and onboarding, drive revenue and account engagement, and identify partnership opportunities. Collaborate with growth, product, and business intelligence teams on regional strategies and client experiences.
Summary Generated by Built In

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
This role offers the chance to drive OKX’s growth in the MENA region by acquiring new VIP clients while building long-term relationships with our existing high-value client base. You will play a key part in shaping and executing our regional VIP strategy, expanding OKX’s footprint across the local market and working closely with regional and global growth, product, and business intelligence teams.
 
What You’ll Be Doing
  • Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio
  • Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs
  • Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels
  • Guide prospective and existing clients through OKX’s product offerings, VIP structure, onboarding journey, and platform updates
  • Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships
  • Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and deliver optimal experiences throughout the client lifecycle
  • Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events
 
What We Look For In You 
  • 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field
  • Proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios
  • Strong relationship-building, prospecting, negotiation, and closing skills
  • Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth
  • Experience working with trading platforms or exchanges is highly advantageous
  • An established network within the MENA trading, investment, or digital asset ecosystem is a strong advantage
  • Fluency in English required; Arabic language skills are a plus
  • Open to business travel across MENA and other regions as required
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances 
  • Comprehensive healthcare schemes for employees and dependants 
  • More that we love to tell you along the process!
 
#LI-GB1

#LI-HYBRID

 

Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Skills Required

  • 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field
  • Proven success acquiring VIP or high-value clients and managing and growing client portfolios
  • Strong relationship-building, prospecting, negotiation, and closing skills
  • Strong analytical and problem-solving skills with a data-driven approach
  • Fluency in English
  • Experience working with trading platforms or exchanges
  • Established network within the MENA trading, investment, or digital asset ecosystem
  • Arabic language skills
  • Availability for business travel across MENA and other regions as required

OKX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.

  • Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
  • Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
  • Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.

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The Company
HQ: Singapore
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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