The Role
Lead OKX's LATAM VIP strategy to grow trading volume and revenue by acquiring and managing high-value clients, advocating client needs across Product/Trading/Compliance, running BD initiatives, leading and scaling the VIP BD team, representing OKX at events and partnerships, and using data to segment and optimize VIP engagement.
Summary Generated by Built In
Who We Are About the Opportunity What You’ll Be Doing What We Look For In You Perks & Benefits
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
We are seeking a highly strategic and influential VIP Relationship Director to lead OKX’s VIP strategy in LATAM. This role will be responsible for expanding our high-value trading segment by developing strong, personalized relationships with VIP users and high-net-worth traders, ensuring they choose OKX as their primary trading platform.
You will own key revenue-driving functions, scale BD initiatives across the region, and serve as the senior point of contact for VIP clients — shaping OKX’s competitive position in LATAM.
- Lead LATAM’s VIP Growth Strategy — Own the commercial roadmap to grow trading volume, revenue, and user engagement among high-value clients.
- Acquire and Manage VIP Users — Build trusted relationships with top traders, delivering tailored solutions and direct support to ensure their long-term loyalty and satisfaction.
- Act as a Client Advocate — Translate user needs into actionable improvements by collaborating with Product, Trading, Compliance, and Global VIP teams.
- Identify Growth Opportunities — Use market intel to design and execute initiatives that increase VIP trading activity and wallet share.
- Lead a High-Performance BD Team — Manage, mentor, and expand the VIP BD function in LATAM with clear OKRs, strong performance discipline, and accountability.
- Represent OKX Externally — Cultivate a strong presence within LATAM’s crypto trading community through events, partnerships, and relationship-building outreach.
- Analyze Client Behavior — Leverage data insights to segment VIP audiences, predict needs, and optimize engagement strategies.
- 10+ years of business development or relationship management experience in crypto, trading, brokerage, private client services, or fintech.
- Strong track record of growing revenue through direct acquisition and retention of high-value clients.
- Experience leading commercial teams and executing BD strategies in fast-paced environments.
- Deep understanding of LATAM’s crypto and trading landscape, user motivations, and competitive dynamics.
- Excellent interpersonal skills with the ability to build trust quickly and negotiate at a senior level.
- Fluent in Spanish and English.
- Highly self-driven, results-oriented, and able to navigate ambiguity with ownership and urgency.
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!
#LI-SK1
#LI-REMOTE
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- 10+ years of business development or relationship management experience in crypto, trading, brokerage, private client services, or fintech.
- Strong track record of growing revenue through direct acquisition and retention of high-value clients.
- Experience leading commercial teams and executing BD strategies in fast-paced environments.
- Deep understanding of LATAM's crypto and trading landscape, user motivations, and competitive dynamics.
- Excellent interpersonal skills with the ability to build trust quickly and negotiate at a senior level.
- Fluent in Spanish and English.
- Highly self-driven, results-oriented, and able to navigate ambiguity with ownership and urgency.
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
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