Video Teleconferencing (VTC) Support - 506237

Posted 4 Days Ago
Be an Early Applicant
Hampton, VA, USA
In-Office
Mid level
Information Technology • Software
The Role
Provide VTC scheduling, configuration, training, maintenance, and troubleshooting for point-to-point and multipoint audio/video conferences across NIPR, SIPR, and JWICS. Enforce DISA STIGs and AFNETOPS IA policies, handle cryptographic material, maintain AV infrastructure, advise leadership on acquisitions, and support interoperability and test calls.
Summary Generated by Built In

DNI is seeking a qualified VTC Services SME candidate to support the U.S. Air Force (USAF) at Langley AFB (Ryan Center) in Hampton, VA.

DUTIES & RESPONSIBILITIES:

  • Act as the central contact responsible for scheduling and organizing point to point and multipoint audio and video conferences via NIPR, SIPR, and JWICS networks located in the Ryan Center.
  • Coordinate all Ryan Center conference room scheduling and resolve conflicts with the unit Commander or designated representative.
  • Coordinate with users and remote site facilitators on special equipment or room configuration requirements.
  • Provide an overview of the videoconferencing settings (mode, microphone use, etc.), as well as remote and onsite video conferencing training for room facilitators, conference participants, and equipment users.
  • Load and configure video conferencing software applications to maintain compliance with Defense Intelligence Security Agency (DISA) Security Technical Implementation Guides (STIGs) and AFNETOPS directives.
  • Perform and enforce IA policies and procedures IAW DISA STIGs and AFNETOPS directives for Command and Control (C2) and Intelligence Systems. Maintain, load, safeguard, and destroy cryptographic material provided by the Government in support of assigned VTC equipment as required.
  • Maintain audio-visual processing and distribution equipment and infrastructure within the Ryan Center.
  • Advise commander on the acquisition of audio-visual equipment.
  • Maintain, troubleshoot, and remediate VTC suite outages, including conducting periodic test calls.
  • Develop and organize VTC operation.

Requirements
  • Working knowledge of AOC-specific information and of the unit databases.
  • Good communications skills and expert planning skills.
  • Extensive experience with current telecommunications technologies and ability to leverage current information technologies.
  • Ability to efficiently transform management requirements into effective solutions.
  • Highly desired: Bachelor’s degree in an accredited institution in a field applicable to this position (ig: computer science, information technology) with two (2) years’ experience providing technical expertise and support for VTC systems including installation, upgrade, resolution of interoperability issues and administration of hardware and software.

ADDITIONAL REQUIREMENT:

  • This position requires US citizenship and current TOP SECRET Security Clearance with SCI eligibility. We can work candidates who do not have a TS but must have a SECRET at start of work and be eligible for TS.
  • Must possess CompTIA Security + certification.
  • This position requires ability to travel as required.

Benefits

Benefits Include:

  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills Required

  • U.S. citizenship
  • Current Top Secret clearance with SCI eligibility (Secret acceptable at start if TS eligibility)
  • CompTIA Security+ certification
  • Ability to travel as required
  • Working knowledge of AOC-specific information and unit databases
  • Good communications and expert planning skills
  • Extensive experience with current telecommunications technologies
  • Ability to transform management requirements into effective solutions
  • Bachelor's degree in computer science or information technology with two years VTC technical support experience
  • Experience providing technical expertise and support for VTC systems including installation, upgrades, interoperability resolution, and hardware/software administration
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The Company
HQ: Oklahoma City, OK
300 Employees
Year Founded: 2015

What We Do

DNI (Delaware Nation Industries) is the parent organization for all Information Technology focused businesses owned by the Delaware Nation. Founded in 2014 DNI was created to support the rapid growth of the tribe’s first 8(a) technology firm, Indigenous Technologies, LLC. In 2011 Indigenous Technologies began several teaming partnerships with CSI, LLC. and was awarded 4 prime contracts with federal customers as a result of this arrangement. This partnership continued through the Fall of 2014 when DNI purchased CSI adding its capabilities and past performance to the growing Tribal IT Services division. As a result of this strategic acquisition by the Delaware Nation, CSI became the second Tribally owned technology focused LLC in the Delaware Nation portfolio. The third company under DNI operations is CreativeIT, LLC. CreativeIT is being built with an eye to the future and is focused on developing core competencies which supplement the strong capabilities of its sister organizations. DNI continues to build a strong team of companies, providing an all-inclusive suite of Information Technology services and capabilities to our clients.

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