Who We Are:
Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
Bandwidth’s Video Producer for Talent & Learning must be passionate about compelling visual storytelling that drives employee engagement and delivers powerful and effective messages across multiple platforms. This individual will bridge the gap between complex training and engaging digital content to drive knowledge retention and impact. Highly organized and creative, the Video Producer will manage the end-to-end creation of video assets from concept to completion, while leveraging innovative uses of Generative AI. This key member of the People Services team must embody the Bandwidth Brand, be a servant leader to their internal clients, and be responsible for reflecting and inspiring the Bandwidth culture through creativity.
Portfolio Required (please include examples of educational or instructional storytelling).
What You'll Do:
- Plan and execute a wide variety of video productions from start to finish for the Talent Development team. This includes concept development, filming, editing, creating or sourcing b-roll, creating voice overs and/or coaching talent, music selection, and animation. Content will be responsible for creating that content that resonates with all departments, with a focus on product knowledge, leadership development, performance management, and employee engagement.
- Proactively explore and implement Generative AI tools (e.g., AI voiceovers, automated transcription, and AI-assisted editing) to maximize efficiency and keep training content modern.
- Participate in brainstorming sessions with Talent Development and other departments, providing integrated multimedia solutions to solve business challenges.
- Translate technical briefs or training materials into engaging scripts that prioritize learner retention and simplify the complex to drive desired learning actions.
- Execute and oversee a standardized video review and QA process, ensuring all outputs adhere strictly to production best practices, while allowing for optimal feedback from all parties.
- Direct and execute videography in-studio and on location, always working to strategically improve and enhance the final product.
- Maintain a monthly dashboard of content engagement and KPIs - reporting on the performance of video content with recommendations for continued growth.
- Support several projects simultaneously in a fast turnaround environment.
- Because this role is integral to the success of the Global Talent Development mission, there is special emphasis on work that is informative and effective for helping Bandmates succeed in their mission and professional growth.
- Maintain an organized library of video assets and project files on our shared NAS for future use , while successfully operating within a shared physical production studio by adhering to strict booking protocols and coordinating equipment access through the Senior Video Producer.
- Provide light coaching to subject matter experts (SMEs) to help them feel comfortable and effective on camera.
- Stay current on digital learning and video technology trends to suggest new ways of reaching our Bandmates.
- Perform other duties as needed.
- Works in a normal office environment with occasional travel required. Some travel could be to offices in the U.S. or internationally.
What You Need:
- Education:
- Bachelor’s Degree Preferred
- Experience:
- 3–5 years of professional video production experience, including storyboarding, audio capture, lighting setup, and camera operation.
- Knowledge:
- Strong ability to simplify the complex and communicate technical artistic thoughts and ideas to various audiences.
- A strong interest in (and aptitude for) using AI tools to streamline production and create innovative content.
- Skills:
- Excellent verbal and written communication skills with a highly approachable attitude and strong interviewing abilities.
- Exceptional storytelling and technical abilities, up to and including scriptwriting for video.
- Experience or interest in adult learning principles or educational content design.
- Proficient in animation, photography, and design, with fluency in Premiere Pro.
- Strong familiarity with After Effects and Blackmagic camera systems.
Bonus Points:
- Experience:
- Preferred experience includes working in an agency or in-house tech environment
- Skills:
- Experience on set managing video shoots and coordinating with crew, talent, and equipment.
- Proficient in maintaining organized file structures and media asset management systems to ensure smooth workflows.
- Strong understanding of color theory and its application in video production to enhance storytelling through effective color grading.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
Applicant Privacy Notice
Skills Required
- Portfolio of educational or instructional storytelling
- 3-5 years professional video production (storyboarding, audio capture, lighting, camera operation)
- Fluency in Premiere Pro
- Familiarity with After Effects
- Familiarity with Blackmagic camera systems
- Strong interest and aptitude for using Generative AI tools (AI voiceovers, automated transcription, AI-assisted editing)
- Excellent verbal and written communication and interviewing skills
- Exceptional storytelling and scriptwriting abilities
- Experience or interest in adult learning principles / educational content design
- Proficient in animation, photography, and design
- Bachelor's degree
- Experience managing on-set shoots and coordinating crew, talent, and equipment
- Experience maintaining organized file structures and media asset management systems
- Understanding of color theory and color grading
Bandwidth Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bandwidth Inc. and has not been reviewed or approved by Bandwidth Inc..
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Healthcare Strength — Health coverage is described as company‑paid for employees and families in U.S. locations, contributing to a standout benefits package.
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Leave & Time Off Breadth — Generous PTO, protected time away through a PTO embargo, extra Mahalo Moments days, and a dedicated volunteer day emphasize meaningful time off.
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Parental & Family Support — Paid parental leave, adoption assistance, and family‑oriented offerings such as onsite early‑childhood care at the Raleigh HQ reinforce a family‑friendly approach.
Bandwidth Inc. Insights
What We Do
Bandwidth is a software company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible. Haven’t heard of Bandwidth? You’ve probably used one of our products before. We power some of the most important communications technologies on the market today—names like Google, Skype and Ring Central to name a few. At Bandwidth, we’ve got a passion for doing things the other way—imagining what they could be and uncovering opportunities to take a new approach to create what should be. We’re out to disrupt the century-old rules of the telecom industry—and that means doing things differently in every area of our business. It’s in the way we treat our people, and how we create with our customers. Whether our engineering teams are crunching code during all-night hack-a-thons or our team members are competing in a Big Idea competition, we love to dive in and get our hands dirty. No idea at Bandwidth is too big or too small, and every voice gets a listen. Our folks have diverse backgrounds from all over the world. Crave innovation? We live for it. No one here is getting a blue ribbon for shaking their head and agreeing with the higher ups. At Bandwidth, we don’t hold back. We speak our minds, share our ideas—and let them soar. We think, we dream, we reimagine what’s possible…because we know that’s the only way we can unlock remarkable value. And that’s what really gets us fired up.









