Vice President State Management, Personal Lines

Posted 5 Hours Ago
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Worcester, MA, USA
In-Office
250K-300K Annually
Expert/Leader
Insurance
The Role
Leads the Personal Lines State Management organization, shaping business strategy, financial plans, product pricing, underwriting appetite, distribution strategy, profitability, regulatory management, and legal compliance across all states. Partners with leadership and field distribution, cultivates agent relationships, drives innovation, communicates priorities, manages change, and develops organizational talent. Requires extensive personal lines insurance experience, state market knowledge, strategic judgment, and a proven record leading State Management teams.
Summary Generated by Built In

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

 

The Personal Lines department is seeking an experienced and strategic and collaborative Vice President of State Management Underwriting to join our growing team.

 

Position Overview/Summary:

At this time, the company is looking to hire a Vice President of State Management. This position reports directly to the President of Personal Lines with responsibility for leading the entire Personal Lines State Management organization. As part of the Personal Line Leadership team, the VP of State Management helps develop and execute the overall Personal Lines business strategy and financial plan. This position is responsible for returning better than industry performance through the development of product (pricing, underwriting appetite and product structure and enhancements) and distribution strategy across the P/L footprint. Working directly with the distribution arm of the organization, the VP of State Management aggressively collaborates in the development, execution and monitoring of macro-level operating plans resulting in P&L objectives, including the areas of profit, revenue growth, regulatory management, and legal compliance.

 

This is a Full-time, Exempt role.  This position is hybrid.

 

Responsibilities/Essential Functions:

  • Consults and serves as a thought partner to the Personal Lines leadership team on determining strategic direction, evaluating tactical situations and formulating action plans in response to both
  • Drives innovation and provides creative solutions using analysis required to support the business decisions
  • Develops and implements business strategies to support top-and bottom-line results. Owns the financial plan for all states
  • Cultivates agent relationships to meet business objectives and strategic goals.
  • Partners closely with the Field Distribution organization to execute on the financial plan balancing desire to write profitable business with creative solutions for our agents
  • Cleary communicates the direction, goals, and priorities of PL State Management. Leads change effectively by building commitment in a collaborative team environment.
  • Leads talent; coaches direct reports on an ongoing basis and looks for opportunities to hire, grow and retain high potentials across the organization
  • Employees are expected to meet the essential functions of their role, including maintaining regular, predictable and reliable attendance and adhering to their assigned work schedules.   
  • Onsite attendance requirements may vary by position and are subject to change based on business needs consistent with applicable law.    
  • Communicate effectively with internal and external stakeholders using appropriate channels, including phone, email, teams, and in person interactions as required.   
  • Ability to maintain sound judgement and attention to detail while managing multiple priorities under pressure in a fast-paced environment.       

 

Essential Skills, Core Competencies and Experience:

  • 15+ year’s personal lines insurance experience with demonstrated success in developing and leading a State Management organization.
  • Demonstrates knowledge of state markets. Maintains knowledge of state markets and key competitors by product line.
  • Able to trade-off the risks and rewards in a particular situation while also considering the big picture of company-wide impact, industry trends, and strategic implications
  • Someone with a proven track record of working hand in hand with SBU leaders, rolling up their sleeves (if needed) to get the job done
  • An aggressively collaborative, team player with strong results orientation and sense of urgency 
  • A skilled team builder who is able to attract, develop and retain the very best talent

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

 

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

 

Benefits include:

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:
[email protected] and include the link of the job posting in which you are interested.

 

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Skills Required

  • 15+ years of personal lines insurance experience
  • Demonstrated success developing and leading a State Management organization
  • Knowledge of state markets and key competitors by product line
  • Ability to evaluate risks and rewards while considering company-wide impact, industry trends, and strategic implications
  • Proven track record partnering with SBU leaders and executing business objectives
  • Strong collaboration, results orientation, and sense of urgency
  • Ability to attract, develop, and retain high-performing talent

The Hanover Insurance Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hanover Insurance Group and has not been reviewed or approved by The Hanover Insurance Group.

  • Healthcare Strength — Healthcare coverage is positioned as robust, spanning medical, dental, vision, life and disability options, alongside wellness supports like coaching and assistance programs. Access to added services such as health advocacy, flu shots, and location-specific on-site clinics appears to strengthen the overall package.
  • Retirement Support — Retirement benefits are described as strong, highlighted by a 401(k) match up to 6% and additional financial programs like profit sharing/pension options in some descriptions. An employee stock purchase discount and free financial planning are also presented as meaningful financial-security add-ons.
  • Leave & Time Off Breadth — Time-off benefits appear generous, with four weeks of PTO at hire, multiple holidays, and the ability to purchase additional PTO. Hybrid/flexible work arrangements are frequently presented as enhancing the overall value of total rewards.

The Hanover Insurance Group Insights

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The Company
HQ: Worcester, MA
4,454 Employees
Year Founded: 1852

What We Do

The Hanover is a leading provider of property and casualty insurance in the United States. We’ve been named to Forbes’ list of “Best Mid-Size Employers” since 2015, and have more than 4,200 employees in 35 branch offices, covering more than two million individual and business policyholders. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture mentality. At The Hanover, you will gain new experiences, expand your skill set, and build your career working for an industry leader and one of the fastest growing companies in the insurance industry. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, build financial security, balance work and personal responsibilities, and achieve their professional goals.

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