Vice President, Software Engineering

Job Description:

The Team

Fidelity’s Enterprise Infrastructure & Operations Distributed Compute and Storage Team is looking for a VP, Software Engineering, to lead the Infrastructure as a Service team.   We are a dynamic group of professionals working to automate our infrastructure platforms and provide self-service capabilities for Fidelity’s applications teams.  Our goal is to make infrastructure platforms easier to manage and easier to consume for our technology partners. 

As a Team Lead supporting Fidelity’s Distributed Compute and Storage software engineering teams, you will be responsible for driving feature development of core infrastructure services, as well as overseeing existing software delivery responsibilities including managing lifecycle activities, leading the team to explore automation opportunities and working with technology partners to determine future product requirements.  You will be a key leader in Enterprise Infrastructure & Operations and will collaborate with technology leaders and business leaders across Fidelity.

The Expertise You Have

• 10-15+ years’ experience in IT across a broad range of technologies, with 5-10 years specific experience in working in software engineering and software engineering leadership

• Hands-on experience with infrastructure and building infrastructure automation, integration and private cloud solutions is preferred

• Directly interacting with technology business partners and managing expectations

• Ability to effectively work in a global team environment characterized by rapid change and high availability targets (24x7 operations and support)

• Direction and oversight for approximately 25 software engineers, across the US and India

• Experience in implementing and supporting enterprise products and solutions

• Experience in building enterprise tools in mission critical environments

• Problem identification and resolution skills

• Good interpersonal and team skills across all organization levels and multiple organizations

• Collaborative approach to gain consensus and support

• Ability to manage multiple initiatives simultaneously

• Good co-ordination and delegation skills

• Good communication and presentation skills

The Skills You Bring

• Engineering

  • Driving best practices and standards in software engineering

• Incident Resolution Leadership

  • Incident and request queue management

  • Escalation management

• Automation

  • Build a culture of automation

  • Prioritizing manual task automation

• Problem Resolution Leadership

  • Asking the right questions

  • Relentless pursuit of root cause analysis

• Organizational Skills

  • Process oversight and design

  • Operational organization structure design

• Technology Partner Collaboration

  • Communication

  • Customer Service

  • Relationship Building

• People Management

  • Coaching

  • Technical Direction

The Value You Deliver

Job responsibilities include:

• Full accountability and ownership for direction, process, engineering, automation and operations efforts of Distributed Compute and Storage’s software engineering team

• Directly manage and provide feedback to US-based software engineering team

• Provide dotted line guidance and oversight for and India software engineering teams

Certifications:

Category:Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.