We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
POSITION SUMMARY
The VP of Software Quality Engineering is a senior technology leader responsible for establishing and executing the enterprise vision for software quality across all applications, data platforms, and supporting frameworks. This role oversees the full spectrum of quality practices—from traditional QA to modern QE approaches—ensuring robust, scalable, and automated processes that deliver exceptional client-facing solutions. The VP will drive innovation in testing methodologies, automation, performance engineering, quality process and delivery transparency reporting and quality governance while fostering a culture of accountability and continuous improvement.
DESCRIPTION
Essential Functions, Duties, and Responsibilities
- Strategic Leadership
- Define and implement the enterprise-wide strategy for Software Quality Engineering and Assurance.
- Align quality initiatives with organizational goals, technology roadmaps, and business priorities.
- Champion modern engineering practices, including shift-left testing, continuous integration, AI based quality automation and DevOps alignment.
- Quality Engineering & Automation
- Advance automation frameworks and integrate testing into CI/CD pipelines for rapid, reliable delivery.
- Drive adoption of performance engineering, security testing, and resilience strategies.
- Introduce progressive testing concepts such as risk-based testing, service virtualization, and AI-driven test optimization.
- Quality Assurance & Governance
- Establish governance for defect management, compliance, and risk mitigation across all platforms.
- Ensure end-to-end test coverage for applications, data, ETL processes, and integrations, including load and performance testing guidance.
- Define and enforce standards for documentation, reporting, and quality metrics.
- Metrics & Continuous Improvement
- Develop and report KPIs for product quality health, engineering efficiency, and team performance.
- Use data-driven insights to identify gaps and implement process improvements.
- Foster a culture of accountability where quality issues drive learning and innovation.
- Collaboration & Influence
- Partner with senior leaders in Development, Data Engineering, Automation, and Product Management.
- Influence enterprise technology decisions to embed quality engineering principles early in the lifecycle.
- Act as a trusted advisor to executive leadership on quality risks and opportunities.
- People Leadership
- Build and scale a high-performing global SQE/QA organization.
- Recruit, mentor, and develop technical and leadership talent.
- Promote diversity, inclusion, and a culture of excellence aligned with organizational values.
- Ability to effectively and accurately convey information to others.
- Performs related duties as assigned by management.
Qualifications and Education Requirements
- Bachelor’s, Software Eng, Computer Science or related field.
- 12+ years of progressive related experience
- Experience with cloud-native architectures and microservices testing strategies.
- Familiarity with AI/ML-driven testing tools and predictive analytics for quality.
- Background in regulated industries (finance, healthcare, mortgage) with strong compliance knowledge.
- Track record of leading enterprise-scale automation transformations.
- Experience with global delivery models and vendor management.
Skills, Abilities, and Knowledge
- Strategic Thinking: Ability to define long-term vision and translate it into actionable plans.
- Influence & Collaboration: Skilled at building relationships and influencing decisions across executive and technical teams.
- Change Leadership: Drives transformation and adoption of modern quality engineering practices.
- Decision-Making: Makes data-driven decisions under ambiguity and pressure.
- Talent Development: Builds high-performing teams, mentors future leaders, and fosters career growth.
- Accountability & Ownership: Creates a culture where quality is everyone’s responsibility.
- Innovation: Champions new technologies and approaches to improve efficiency and product reliability.
- Communication: Articulates complex technical concepts clearly to both technical and non-technical audiences.
- Strong influencing and negotiation skills; consultative and collaborative work style.
- High learning agility with the ability to learn and integrate business variables and learn new systems and platforms.
- Strong analytical skills & problem-solving abilities; solid decision-making abilities coupled with sound judgment.
- Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment.
- Strong project management and time management capability.
- Self-directed and comfortable working with ambiguity and uncertainty.
- High degree of professional maturity, integrity, ability to maintain confidential data and information.
- High degree of business acumen; strong technical aptitude.
- Strong Microsoft Office Skills.
Work Environment and Physical Requirements
- Working on-site at assigned office location.
- Regular and punctual attendance adhering to schedule established by leadership.
- Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
- Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
- Sedentary work in a stationary position at a cubicle for prolonged periods of time.
- Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
- Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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Top Skills
What We Do
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.
© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.






