Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Services Business Development, Retail&Commerce
Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.
Overview
As Vice President, Services Business Develop, Retail & Commerce you will drive the growth of Mastercard's Services business by leading both new logo acquisition and expansion of existing client relationships across key markets. You will be accountable for building a strong pipeline, closing strategic deals, and scaling long-term revenue through Mastercard's Services portfolio.
Key Responsibilities• Lead end-to-end business development: from prospecting and lead qualification to deal closure and revenue growth• Drive new client acquisition (new logos) by proactively identifying, engaging, and converting high-potential prospects• Grow and manage a portfolio of existing clients ("farming"), increasing share of wallet and expanding into new buying centres• Develop and execute client-centric growth strategies, translating customer needs into scalable, value-driven solutions• Build and maintain senior relationships (incl. C-level), positioning Mastercard as a strategic partner• Own and consistently deliver against sales targets, pipeline development, and revenue objectives• Lead complex, multi-stakeholder sales cycles and negotiate commercial agreements• Collaborate cross-functionally to accelerate deal execution and ensure seamless client delivery
Experience & Skills• Proven track record of excellence in B2B sales and business development, with clear success in both hunting (new logos) and farming (account growth)• Strong experience in selling complex solutions, ideally within data/analytics, loyalty, or professional services• Demonstrated ability to engage, influence, and close deals with senior executives and C-level stakeholders• Highly proactive, self-driven, and resilient with a strong commercial mindset• Exceptional communication, negotiation, and stakeholder management skills• Ability to quickly understand and position complex, technical offerings• Strong collaboration skills with experience working across markets and cross-functional teams
Qualifications• Bachelor's degree required, MBA preferred• Fluency in English and German is a must
This role is suited for a high-performing commercial leader with a strong track record in building pipelines, winning new clients, and expanding strategic accounts at scale.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Bachelor's degree
- MBA
- Fluency in English
- Fluency in German
- Proven B2B sales and business development success
- Experience acquiring new clients and expanding existing accounts
- Experience selling complex solutions, ideally in data analytics, loyalty, or professional services
- Ability to engage, influence, and close senior executive and C-level stakeholders
- Strong communication, negotiation, and stakeholder management skills
- Ability to understand and position complex technical offerings
- Experience collaborating across markets and cross-functional teams
Mastercard Compensation & Benefits Highlights
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Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
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Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
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Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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