Vice President - Project Management, Client Program Office (CPO)

Posted 14 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Fintech • Financial Services
The Role
Leads enterprise client enablement projects involving platform and product implementations, enhancements, transitions, and remediation plans. Partners with clients and internal stakeholders to define requirements, coordinate delivery, manage milestones, dependencies, risks, and change control, and oversee project closure. Develops communications for senior leadership, drives process improvements, and may support sales activities such as RFPs and client consulting.
Summary Generated by Built In

"**POSITION SUMMARY:**

The Vice President, Client Enablement is key to the successful enablement of platforms and products across the enterprise, including enhancements, changes, transitions, and complex remediation plans.  Partners with a variety of complex and important clients, including Major clients, depending on level of experience and ability.  As part of the Client Enablement family, this role is focused on optimizing client experiences through effective project management and cross-functional collaboration, fostering an environment that supports BNY’s strategic pillars of client-centricity and operational efficiency.

**PRIMARY RESPONSIBILITIES:**

- Works to achieve the success and client enablement of platforms and products across the enterprise, including enhancements, changes, transitions, and complex remediation plans. 
- May be engaged to participate on delivery plans across products and platforms.
- Partner with our clients and internal stakeholders to scope requirements which leverage our standard product and service offerings or remediate acute issues impacting client health.
- Works through or defines delivery plans for client implementations of one or more products, services and platforms or complex remediation plans. 
- Contributes to or oversees and governs the implementation and set-up of products and services by coordinating across internal and external stakeholders. 
- Track critical milestones, dependencies, and risks across the delivery lifecycle, including identification, escalation, and remediation of impediments across internal and external stakeholders. 
- Delivers or creates and delivers effective communication strategies across internal and external stakeholders, including senior leadership. 
- Implement change control processes in response to client requests, in partnership with other practices and platforms. 
- Participates in or manages the implementation closure, including notification to internal and external stakeholders; collect feedback and integrate into future processes to ensure continuous improvement. 
- May engage in activities related to sales support, including creation of RFPs and/or consulting with clients on requirements.

**EDUCATION/QUALIFICATIONS:**

- Bachelor’s degree or the equivalent combination of education and experience required.
- Advanced degree (e.g., MBA) is desirable.

**EXPERIENCE:**

- Typically 3-7 years of experience

**SKILLS:**

- Strong project management and organizational skills
- Excellent communication and interpersonal skills
- Proven ability to innovate and drive process improvements"


Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • 3-7 years of experience
  • Strong project management and organizational skills
  • Excellent communication and interpersonal skills
  • Proven ability to innovate and drive process improvements
  • Advanced degree such as an MBA

BNY Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

  • Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
  • Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
  • Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

BNY Insights

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The Company
HQ: New York, NY
41,739 Employees

What We Do

We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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