Vice President of Personal Lines & Small Commercial

Reposted 2 Days Ago
Be an Early Applicant
Carmel, IN, USA
In-Office
Expert/Leader
Insurance
The Role
Lead the Personal Lines and Small Commercial business unit, owning P&L, strategy, growth, profitability, team development, carrier relationships, compliance, and operational excellence to drive client retention and scalable processes.
Summary Generated by Built In

WalkerHughes Insurance is seeking a Vice President of Personal Lines & Small Commercial to lead one of the agency's core business units. Reporting directly to the CEO, this executive leadership role is responsible for the strategy, growth, profitability, and operational performance of the Personal Lines and Small Commercial division. The Vice President will build high-performing teams, strengthen client and carrier relationships, and drive initiatives that support the agency's long-term vision.

Key ResponsibilitiesBusiness Unit Leadership
  • Own the P&L and overall performance of the Personal Lines and Small Commercial business unit
  • Develop and execute strategies that drive profitable growth, client retention, and operational excellence
  • Partner with the CEO and executive leadership on strategic planning, budgeting, forecasting, and agency integration initiatives
  • Analyze market trends and identify new opportunities for growth and cross-selling
Team Leadership & Development
  • Lead, coach, and develop Community Business Advisors, Producers, and Account Managers
  • Establish team goals, monitor performance metrics, and provide ongoing coaching and accountability
  • Build a culture of collaboration, continuous improvement, and exceptional client service
  • Recruit, develop, and retain top talent to support continued growth
Client & Operational Excellence
  • Champion a customer-first culture across the business unit
  • Develop strong relationships with carrier partners to expand market opportunities
  • Ensure operational consistency, regulatory compliance, and scalable service processes
  • Represent WalkerHughes at industry, carrier, and community events to strengthen the agency's presence
Qualifications
  • 10+ years of Personal Lines and/or Small Commercial insurance experience
  • 5+ years of leadership experience with P&L responsibility preferred
  • Proven success leading high-performing teams and driving business growth
  • Strong knowledge of insurance operations, carrier relationships, and agency management systems
  • Active Property & Casualty License required; CIC, CPCU, or similar designation preferred
  • Bachelor's degree or equivalent experience preferred

Skills Required

  • 10+ years of Personal Lines and/or Small Commercial insurance experience
  • 5+ years of leadership experience with P&L responsibility
  • Proven success leading high-performing teams and driving business growth
  • Strong knowledge of insurance operations, carrier relationships, and agency management systems
  • Active Property & Casualty License
  • CIC, CPCU, or similar designation
  • Bachelor's degree or equivalent experience
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The Company
HQ: Indianapolis, IN
58 Employees
Year Founded: 2018

What We Do

Most people these days seem to have an insurance policy, not an insurance person. On top of that, they likely don’t understand all the complexities in their current policy. To change the story of insurance — from the time someone learns about a type of insurance to the moment they need it most — our WalkerHughes Insurance team focuses on bridging the GAP.

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