Vice President, People Operations Technology & Insights

Posted 8 Days Ago
Hiring Remotely in United States
Remote or Hybrid
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Lead global strategy for People Operations, leveraging AI and automation to transform employee experience and deliver operational excellence.
Summary Generated by Built In
Your role at Dynatrace

Dynatrace is hiring a Vice President, People Operations Technology & Insights to help define the future of people operations. This is a high-impact leadership role at the center of AI, workforce transformation, and operational innovation. You will lead our global strategy for employee support, onboarding, reporting, analytics, data governance, and people technology, and partner across People, Finance, IT, Legal, and Audit to build a more intelligent, scalable, and insight-driven employee experience.

Key Responsibilities

  • Lead and evolve a global people operations function spanning employee support, onboarding, reporting, analytics, data governance, and people technology.
  • Reimagine how work gets done by driving simplification, automation, and AI-enabled service delivery that improves speed, scale, and employee experience.
  • Shape the people technology and insights roadmap, elevate workforce data into strategic decision-making, and serve as a trusted advisor to senior leaders on priorities, risk, governance, and transformation.

AI-Enabled Transformation

  • Lead an AI-first roadmap for people operations, identifying and scaling high-impact use cases across employee support, onboarding, reporting, analytics, workflow automation, and knowledge management. You will help shift the function from transactional execution to intelligent, predictive, and self-improving operations.
  • Define how responsible AI is deployed across people operations, including privacy, compliance, bias mitigation, governance, validation, and auditability. Partner across the business to redesign workflows, build AI fluency, accelerate adoption, and unlock measurable gains in productivity, data quality, workforce insight, and employee experience.
What will help you succeed

Required Qualifications

  • 15+ years of leadership experience in People Operations and HR Technology, including global scope.
  • Strong experience in employee services, onboarding, reporting, analytics, controls, audits, data governance, and digital process transformation. Experience applying AI, automation, and advanced analytics to improve service delivery, decision-making, and operational scale is strongly preferred.
  • Proven ability to lead enterprise people technology platforms, work across complex regulatory environments, and drive transformation at scale. You have experience leading cross-functional change involving technology, process redesign, governance, and adoption.

Preferred Qualifications

  • Experience in a global technology company and familiarity with SAP SuccessFactors or similar HRIS platforms.
  • Experience in shared services, automation, process improvement, workforce planning, skills-based transformation, or M&A integration is a plus.
  • Familiarity with generative AI, conversational AI, intelligent automation, and AI governance frameworks in HR or other enterprise functions is highly desirable.
  • An advanced degree in HR, Business, or a related field is also helpful.

What You’ll Bring

  • An AI-forward, systems-oriented mindset with the ability to connect innovation, employee experience, governance, and scale.
  • You are a bold, steady leader who can turn complexity into clarity, inspire change, and build the next generation of people operations capabilities.
Why you will love being a Dynatracer
  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and RewardsEqual Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Skills Required

  • 15+ years of leadership experience in People Operations and HR Technology
  • Experience in employee services, onboarding, reporting, analytics, data governance
  • Experience applying AI and automation to improve service delivery
  • Ability to lead enterprise people technology platforms
  • Experience in global technology company and familiarity with HRIS platforms
  • Experience in shared services, automation, process improvement
  • Familiarity with generative AI and AI governance frameworks
  • An advanced degree in HR, Business, or related field

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth Time‑off programs include quarterly company‑wide Wellness Days, paid parental leave, paid volunteer time, and in some roles unlimited PTO and sabbaticals. Flexible hours and hybrid options are highlighted alongside these policies.
  • Healthcare Strength Health coverage includes medical, dental, vision, and mental‑health support via an Employee Assistance Program. Materials emphasize comprehensive care and well‑being resources.
  • Equity Value & Accessibility Ownership opportunities include equity grants and an Employee Stock Purchase Plan in eligible locations. These are positioned as part of a market‑driven total compensation approach.

Dynatrace Insights

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The Company
HQ: Boston, MA
5,200 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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