Vice President, Outcomes, Quality and Performance

Posted Yesterday
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Hiring Remotely in East End, St. Croix, VIR
In-Office or Remote
Senior level
Edtech • Healthtech • Professional Services • Social Impact
The Role
Lead enterprise outcomes strategy, build measurement frameworks, data governance, dashboards, and performance management systems. Partner with cross-functional leaders to translate data into actionable insights, ensure data quality, and drive continuous improvement across schools and programs.
Summary Generated by Built In

At New Story, we believe every child has incredible potential. Guided by our values of integrity, accountability, collaboration, inclusion, and supportiveness, we deliver individualized education and therapeutic support that transforms lives. Join our team and make a lasting impact.

The Vice President of Outcomes, Quality & Performance is a key enterprise leader responsible for defining how New Story measures success, demonstrates impact, and drives continuous improvement across its national network of schools and programs. This role establishes the systems, frameworks, and accountability structures that ensure organizational decisions are guided by meaningful outcomes, high-quality data, and evidence-based practices.

As the architect of the organization's outcomes strategy, you will partner with leaders across education, behavioral health, operations, technology, and executive leadership to develop enterprise-wide measurement systems that support student success and organizational excellence. Your work will help translate data into action, strengthen performance across the organization, and demonstrate impact to families, districts, investors, and other stakeholders.

What You'll Need
  • Bachelor's degree and at least 8 years of leadership experience in outcomes measurement, analytics, research, accountability, quality improvement, data systems, or related fields

  • Demonstrated success designing and implementing performance measurement, reporting, or continuous improvement systems that drive organizational results

  • Strong expertise in data governance, analytics, performance management, quality systems, and strategic planning

  • Experience leading cross-functional initiatives involving data, technology, operations, and organizational stakeholders

  • Exceptional ability to translate complex data into actionable insights that inform strategy, decision-making, and organizational improvement

What You'll Do
  • Lead the development and evolution of New Story's enterprise outcomes framework, measurement methodologies, and reporting standards

  • Establish data governance practices, quality standards, and reporting processes that ensure accuracy, consistency, and integrity

  • Design dashboards, scorecards, and analytics tools that provide actionable insights to school, regional, and executive leaders

  • Build and lead enterprise performance management systems that support accountability, continuous improvement, and strategic goal attainment

  • Serve as business owner for key data and reporting platforms while advancing research, evaluation, and organizational impact initiatives

Why You'll Love Working Here

This is an opportunity to shape how impact is measured, communicated, and improved across a growing organization dedicated to serving students with complex needs. Your work will directly influence strategic decisions, organizational effectiveness, and student outcomes nationwide.

You'll join a collaborative leadership team that values innovation, transparency, and continuous improvement. We believe meaningful outcomes require strong systems, thoughtful analysis, and leaders who can connect data to action.

As a member of the executive leadership team, you'll have the opportunity to build enterprise-wide capabilities, strengthen organizational performance, and help define the future of outcomes measurement and accountability. Your expertise will help ensure New Story continues to deliver measurable value for students, families, school districts, and communities.

We are committed to fostering a culture where leaders can grow, innovate, and make a lasting impact through data-driven decision-making and evidence-based practices.

  • Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays

  • Wellness perks including gym discounts, mindfulness apps, and prescription savings

  • Tuition reimbursement, career development programs, and leadership training

  • 401(k) retirement savings with a 4% company match and immediate vesting

  • Health, dental, and vision insurance

  • Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources

  • Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you

If you're passionate about using data, outcomes, and continuous improvement to create meaningful impact for students and organizations, we encourage you to apply and help shape the future of performance and accountability at New Story.

New Story is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at [email protected].

Skills Required

  • Bachelor's degree
  • At least 8 years of leadership experience in outcomes measurement, analytics, research, accountability, quality improvement, data systems, or related fields
  • Demonstrated success designing and implementing performance measurement, reporting, or continuous improvement systems
  • Strong expertise in data governance, analytics, performance management, quality systems, and strategic planning
  • Experience leading cross-functional initiatives involving data, technology, operations, and organizational stakeholders
  • Ability to translate complex data into actionable insights that inform strategy and organizational improvement
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The Company
28 Employees
Year Founded: 2014

What We Do

New Story is a national network of over 75 schools and clinics serving more than 5,000 students and clients. Their mission is to provide the essential education, therapy, and support needed for children and young adults to thrive, offering tailored academic and therapeutic programs specifically designed for students facing social, emotional, behavioral, and learning challenges.

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