Vice President of Operations

Posted Yesterday
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Sanford, FL, USA
In-Office
Expert/Leader
Professional Services
The Role
Leads commercial construction business units by driving operational excellence, profitable growth, strategic execution, continuous improvement, performance metrics, risk management, and customer satisfaction. Oversees operational leaders and multidisciplinary teams, removes organizational barriers, improves processes, mentors employees, resolves complex issues, and ensures consistent adherence to company procedures. The role requires collaboration with corporate directors, regular business unit meetings, data-informed decision-making, and periodic travel to active construction project sites.
Summary Generated by Built In

Wharton-Smith, Inc., a highly regarded General Contractor throughout the Southeast, is seeking qualified candidates for the position of Vice President of Operations. We are currently seeking someone who is willing to work in Central, FL.

 

GENERAL DESCRIPTION:

 

The Vice President of Operations position will effectively steer the Commercial Construction Business Units towards success, ensuring that all Business Units remain competitive while enhancing profitable growth, driving unwavering support to our people and providing efficient and responsive solutions to the needs of all or clients through operational excellence. 

 

The Vice President of Operations will cultivate a culture of collaboration and empowerment, ensuring that every team member feels valued and motivated to contribute their best.  By leveraging innovative practices and advanced technologies this position will strive for unparalleled operational efficiency. This position will be heavily focused on continuous improvement in all areas of the Operational side of our business. Participate in, support and drive the outcome of our strategic plan.  Moreover, the Vice President of Operations will instill the commitment to our people, operational excellence and sustainable profitable growth to drive every commercial project. 

 

RESPONSIBILITIES:

 

Organizational Structure

  • Reports to Executive Vice President of Operations.
  • Coordinates and collaborates with Corporate Services Department Directors.

 

Operational Responsibilities

  • Run key business unit meetings and ensure metrics are set and met, and processes followed such as project forecast meetings and audits.
  • Assist in developing strategic and tactical goals; drive goals to completion (create timelines, assign owners, monitor progress, anticipate and remove obstacles, contribute to the success, leverage strengths, address performance concerns, celebrate success).
  • Create, contribute to, and manage data and analytic processes.
  • Contribute to creation of meaningful metrics and drive accountability, consequences, and celebrations.
  • Understand and support total customer experience, resolve problem, drive continuous improvement.
  • Assist in problem resolution, driving consistency and ensuring adherence to company-wide procedures and processes.
  • Remove obstacles and barriers that hinder operations.
  • Act as a sounding board, mentor, teacher and confidant in decision-making and assist in the significant opportunity assessment and risk management decisions.
  • Ensure that the organization is focused on learning, improving and reinforcing what success looks like when complications exist.
  • Be highly visible and approachable as demonstrated by resolving problems and contributing to success both for the business unit and the Company.

 

QUALIFICATIONS:

 

  • Bachelor’s degree in Construction Management, Engineering, or a related field.
  • Ten (10) to fifteen (15) years of experience in an Operations Manager or comparable leadership role within a construction company generating $1 billion or more in annual revenue.
  • Proven experience leading operational leaders and multidisciplinary teams within the construction industry.
  • Strong understanding of construction operations, industry practices, market dynamics, and business processes.
  • Demonstrated ability to drive profitable organizational growth through strategic planning, operational efficiency, and effective leadership.
  • Strong customer-focused approach with the ability to build and maintain positive client relationships.
  • Exceptional strategic and tactical thinking skills with the ability to anticipate challenges, analyze complex information, and implement effective solutions.
  • Strong analytical, critical thinking, and problem-solving skills with the ability to make informed decisions in fast-paced environments.
  • Demonstrated ability to challenge existing processes, identify opportunities for improvement, and develop effective business strategies.
  • Excellent written, verbal, interpersonal, and presentation skills with the ability to communicate effectively with executive leadership, employees, clients, and stakeholders.
  • Strong decision-making and conflict resolution skills with the ability to navigate challenging situations professionally and effectively.
  • Proven ability to develop, implement, and improve operational processes, business procedures, and organizational systems.
  • Strong organizational, planning, and time management skills with the ability to manage competing priorities and meet critical deadlines.
  • Ability to interpret business data, financial information, and operational metrics to support strategic decision-making.
  • Strong understanding of construction processes, technologies, methodologies, and operational best practices.
  • Demonstrated ability to adapt to organizational changes and lead teams through evolving business needs.
  • Strong leadership, coaching, and mentoring skills with the ability to motivate employees and develop future leaders.
  • Ability to foster an inclusive, collaborative, and high-performing team environment while maintaining accountability and operational excellence.
  • Strong interpersonal skills, emotional intelligence, and resilience, with the ability to provide constructive feedback and guide teams through challenges.
  • Proficiency in technology, business software, and digital tools to support data-driven decisions and operational improvements.
  • Ability to work effectively in both professional office environments and active construction job sites.
  • Ability to perform periodic site visits involving walking, standing, and navigating uneven terrain.
  • Ability to manage multiple priorities and maintain performance in fast-paced, deadline-driven construction environments.
  • Availability to work a full-time, exempt schedule during standard business hours, with flexibility for extended hours based on project and operational demands.
  • Willingness to travel to project sites within assigned regions as business needs require.

 

Equal Opportunity Employer/Veterans/Disability

Wharton-Smith provides equal opportunity to qualified disabled veterans, Pre-JVA special disabled veterans and individuals with disabilities to online application systems by making reasonable accommodation to ensure equal access for submitting to job openings.  (i.e., wheelchair accessibility, website accessibility, etc).

 

RECRUITER POLICY:

 

Notice to Staffing Agencies

Wharton-Smith, Inc. will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Wharton-Smith, Inc., including unsolicited resumes sent to a Wharton-Smith, Inc. mailing address, fax machine or email address, directly to Wharton-Smith, Inc. employees, or to Wharton-Smith, Inc.'s resume database will be considered Wharton-Smith, Inc. property. Wharton-Smith, Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Wharton-Smith, Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Wharton-Smith, Inc.'s recruiting function to submit resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Wharton-Smith, Inc. will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Wharton-Smith, Inc.'s Human Resources Representative or his/ her designee. No other Wharton-Smith, Inc. employee is authorized to bind Wharton-Smith, Inc. to any agreement regarding the placement of candidates by Agencies.

Skills Required

  • Bachelor's degree in Construction Management, Engineering, or a related field.
  • 10 to 15 years of experience in an Operations Manager or comparable leadership role within a construction company generating at least $1 billion in annual revenue.
  • Experience leading operational leaders and multidisciplinary teams within the construction industry.
  • Strong understanding of construction operations, industry practices, market dynamics, and business processes.
  • Demonstrated ability to drive profitable organizational growth through strategic planning, operational efficiency, and effective leadership.
  • Strong customer-focused approach and ability to maintain positive client relationships.
  • Exceptional strategic and tactical thinking, complex analysis, and solution implementation skills.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Ability to challenge existing processes, identify improvement opportunities, and develop business strategies.
  • Excellent written, verbal, interpersonal, and presentation skills.
  • Strong decision-making and conflict resolution skills.
  • Experience developing, implementing, and improving operational processes, business procedures, and organizational systems.
  • Strong organizational, planning, and time management skills.
  • Ability to interpret business data, financial information, and operational metrics.
  • Strong understanding of construction processes, technologies, methodologies, and operational best practices.
  • Ability to adapt to organizational changes and lead teams through evolving business needs.
  • Strong leadership, coaching, and mentoring skills.
  • Ability to foster an inclusive, collaborative, high-performing team environment while maintaining accountability.
  • Strong interpersonal skills, emotional intelligence, and resilience.
  • Proficiency in technology, business software, and digital tools.
  • Ability to work in professional office environments and active construction job sites.
  • Ability to perform periodic site visits involving walking, standing, and navigating uneven terrain.
  • Availability for a full-time, exempt schedule with flexibility for extended hours.
  • Willingness to travel to project sites within assigned regions as business needs require.
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The Company
1,098 Employees
Year Founded: 1984

What We Do

Wharton-Smith is a construction manager and general contractor that builds projects supporting communities across the Southeast. Its work includes water and wastewater treatment, municipal facilities, schools and other education projects, entertainment venues, hospitality, public safety, parks and recreation. The company delivers projects through general contracting, preconstruction, design-build, and construction management, and emphasizes improving quality of life in the communities where it works.

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