Vice President of Mission Impact (42358)

The Vice President of Mission Impact is the executive leader of GICF's Mission Impact function who converts mission strategy into measurable community, employee, and participant outcomes. The role sets the direction for the Prosperity Platform, economic mobility initiatives, Retail Training Center integration, CARF readiness, funded partnerships, and impact reporting across our six-county service area. Working with the CEO, COO, Retail Operations, and cross-functional partners, this leader establishes priorities, aligns resources, builds external partnerships, and ensures programs are documented, funded, evaluated, and continuously improved.

Enterprise Mission Strategy and Function Leadership                                                   30%

• Set the vision, strategy, operating priorities, and performance expectations for the Mission Impact function in alignment with GICF's strategic plan.
• Serve as the executive voice for mission impact with executive leadership, funders, public agencies, community partners, and internal stakeholders.
• Translate mission priorities into a coordinated operating agenda that connects programs, funding, retail training environments, partnerships, and measurable outcomes.
• Lead impact reporting, including analysis of outcomes, trends, risks, opportunities, and recommended actions for executive review.

Program Portfolio and Economic Mobility                                                                      25%

• Provide executive leadership for the Prosperity Platform and related economic mobility initiatives, including participant pathways, referral networks, service standards, and outcome measurement.
• Strengthen programs that help employees, program participants, and community members increase earnings, remove barriers, stabilize finances, build assets, and advance toward self-defined goals.
• Coach Mission Impact leaders and Prosperity Planners to build consistent practices, active referral networks, and participant-centered supports.
• Use data, participant feedback, operational input, and partner insights to evaluate program effectiveness and refine services.

Funding Strategy and External Partnerships                                                                      20%

• Lead the identification, cultivation, and stewardship of public, private, philanthropic, and community funding opportunities aligned with mission priorities.
• Oversee grant strategy, proposal development, funder reporting, and compliance partnership to ensure resources support sustainable and measurable impact.
• Build and maintain strategic relationships with employers, funders, public agencies, nonprofits, education providers, referral sources, and community organizations across the service area.
• Identify emerging community needs and develop partnerships that expand access to transitional employment, supported work, and economic mobility resources.

Retail Training Center and Operations Integration                                                                     15%

• Partner with Retail Operations to advance the Retail Training Center model and embed transitional and supported work practices into operating environments.
• Establish structures, documentation, training expectations, and feedback loops that connect Mission Impact programming with retail execution.
• Coordinate with HR, Finance, IT, Operations, Learning and Development, and Development to implement new processes, technology, reporting, and service models.
• Anticipate operational barriers and lead practical solutions that protect program quality, participant experience, team alignment, and business continuity.

Governance, Accreditation, and Organizational Performance                     10%

• Lead CARF accreditation readiness and ongoing compliance activities, including documentation, process discipline, cross-functional coordination, and corrective action follow-up.
• Establish KPIs, evaluation practices, and documentation systems that measure assistance provided, participant outcomes, funding compliance, and mission return on investment.
• Serve as senior project leader for critical Mission Impact initiatives, managing scope, timelines, dependencies, communication, analysis, and implementation follow-through.
• Lead, coach, and develop direct reports while modeling ethical decision-making, accountability, collaboration, and respect for the individual.

*Percentages reflect typical allocation of time and may shift based on business needs

Scope and Impact

• Executive Scope: Lead Mission Impact strategy, program portfolio, partnerships, funding alignment, accreditation readiness, operational integration, and impact measurement across GICF's service area.
• Key Partners: CEO, COO, Retail Operations, HR, Finance, IT, Learning and Development, Development, public agencies, funders, employers, education partners, and community organizations.
• Decision Authority: Sets department priorities, recommends strategy and resource needs, approves program practices within assigned authority, directs grant and accreditation workflows, and escalates material funding, compliance, operational, or reputational risks to the CEO.
• Impact: Expands access to transitional employment, supported work, economic mobility resources, measurable participant outcomes, and sustainable community partnerships.