Vice President, Investor Relations

Vice President, Investor Relations

Upwork ($UPWK) is the world’s human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork’s trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond.

Upwork’s platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X.

About the Role

As the Vice President of Investor Relations, you will report directly to the CFO and lead the strategy, narrative, and engagement efforts that shape how investors, analysts, and financial partners understand and value Upwork. You’ll be responsible for building investor confidence, crafting a compelling equity story, and driving communication that reflects Upwork’s growth, performance, and long-term vision. This role sits at the intersection of strategy, storytelling, and financial leadership—collaborating closely with FP&A, the Controller, and executive partners to deliver world-class investor engagement.

This is an exciting opportunity to lead Investor Relations at a fast-scaling, AI-enabled marketplace that’s defining the future of work.

Responsibilities

• Develop and execute a comprehensive, strategic investor relations program that builds understanding and confidence in Upwork’s vision, strategy, and performance.
  
• Craft and refine investor messaging, ensuring alignment with company priorities, market trends, and competitive positioning.
  
• Partner with the CFO and executive team on earnings preparation, including scripts, Q&A, press releases, and guidance materials.
  
• Serve as Upwork’s primary spokesperson with investors, analysts, and financial media, representing the company’s vision with clarity and impact.
  
• Build strong relationships with existing and prospective investors, deepening engagement with long-term, high-conviction shareholders.
  
• Manage and evolve the investor relations infrastructure—earnings workflows, roadshows, conferences, and data systems—to enhance transparency and efficiency.
  
• Lead competitor and market intelligence analysis, surfacing actionable insights for the CFO and executive team.
  

What it takes to catch our eye

• Proven success leading Investor Relations for a publicly traded company, ideally in a B2B, SaaS, or marketplace environment.
  
• Deep understanding of capital markets, financial modeling, and valuation, with the ability to translate complex data into clear, strategic narratives.
  
• Exceptional communication and executive presence, with comfort presenting to institutional investors, analysts, and internal leaders.
  
• Collaborative, cross-functional approach that builds trust and alignment across Finance, Legal, Communications, and Product.
  
• Integrity, curiosity, and passion for innovation—particularly around technology, AI, and the future of work.
• Ability to roll up your sleeves and complete the work end to end.
  

Come change how the world works.

At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home.

Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.

We’re proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience.

Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork.

Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.

Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.