About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Role Mandate
The VP, Growth & Product Strategy will drive Kaseya’s Growth & Product Strategy work, bringing structure, analytical depth, customer insight, and clear recommendations to the company’s most important growth questions. This person will operate at the intersection of customer insight, product strategy, market opportunity, competitive positioning, and go-to-market execution — driving the work personally today and scaling it into a broader capability over time. This is a full-time leadership role.
Key Responsibilities
Develop customer-back growth strategy. Engage directly with MSP and Direct IT customers, field leaders, product teams, support, NPS, win/loss, and market research to build a clear view of customer needs, buying behavior, pain points, churn drivers, and expansion opportunities.
Frame the highest-value strategic questions. Bring structure to ambiguous business problems by defining the decision, building hypotheses, identifying the required evidence, and contributing to actionable recommendations for senior decision makers.
Translate insight into strategy and execution. Convert customer, product, market, and competitive insight into practical strategies that support near-term ARR growth while shaping Kaseya’s 2–5 year direction.
Create high-quality outputs. Produce clear, compelling memos, decks, decision documents, and operating narratives that support fast, well-informed decisions.
Operate with speed and ownership. Move quickly from problem definition to well-reasoned recommendations, iterate based on evidence, and maintain a high bar for analytical rigor and practical business impact.
Build and scale the capability. Do the work directly — the analysis, the customer engagement, the recommendations — and progressively build out the people, process, and operating model needed to turn Growth & Product Strategy into a durable, scaled function.
Ideal Candidate Profile
12+ years of experience in strategy consulting, corporate strategy, growth or product strategy, or a comparable senior strategic or operating leadership role, with a track record of owning ambiguous, high-stakes problems end to end.
Exceptional problem-framing, analytical, and synthesis skills; able to identify the real question, isolate the key drivers, and determine what evidence matters.
Strong customer orientation with firsthand experience using customer discovery, research, design thinking, experimentation, product data, or field insight to inform strategy.
Outstanding written and verbal communication skills, including the ability to create strong narratives, memos, and presentations with clarity and conviction.
High operating discipline, strong ownership mindset, and comfort operating as a hands-on individual driver today while building toward and leading a team over time, in a fast-paced, high-expectation environment where priorities move quickly and quality still matters.
Software, B2B SaaS, MSP, IT management, cybersecurity, or product-led growth experience is strongly preferred but not required.
What Success Looks Like
Draws a clear line from strategy work to ARR — every major recommendation ties to a specific near-term revenue or expansion opportunity, with the expected impact quantified.
Builds trust with senior leadership by bringing structure, rigor, and reliable analysis to the company’s most important growth questions.
Creates a repeatable approach for customer-back strategy work that matures into a durable Growth & Product Strategy operating model and the team to run it.
Produces recommendations that directly inform product priorities, GTM choices, customer segmentation, revenue opportunities, and investment decisions.
Balances speed with rigor, delivering useful recommendations quickly while continuing to sharpen the answer as additional evidence emerges.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 12+ years of experience in strategy consulting, corporate strategy, growth strategy, product strategy, or comparable senior strategic or operating leadership
- Track record of owning ambiguous, high-stakes problems end to end
- Exceptional problem-framing, analytical, and synthesis skills
- Strong customer orientation and experience using customer discovery, research, design thinking, experimentation, product data, or field insight to inform strategy
- Outstanding written and verbal communication skills, including creating narratives, memos, and presentations
- High operating discipline, strong ownership mindset, and ability to work hands-on in a fast-paced environment
- Experience leading or building a team and scalable operating capability
- Software, B2B SaaS, MSP, IT management, cybersecurity, or product-led growth experience
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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