American Express is building the next generation of enterprise AI capabilities, and Forward Deployed Engineering will be critical to turning that vision into reality.
We are seeking an exceptional Vice President to build and lead our Forward Deployed Engineering organization, accelerating adoption of our Agentic AI Platform and delivering transformative business outcomes across the enterprise.
This leader will operate at the intersection of engineering, product innovation, and business transformation—partnering with senior executives and platform teams to translate ambitious AI opportunities into production-ready solutions at scale.
Define the FDE Vision: Establish the strategy, operating model, and execution framework for scaling Forward Deployed Engineering across American Express.
Accelerate Enterprise AI Adoption: Partner with business leaders to identify high-value opportunities, drive production deployments, and deliver measurable business outcomes.
Build an Exceptional Engineering Organization: Attract, develop, and inspire high-performing engineers who thrive on solving complex problems and delivering impact.
Partner with Platform Engineering: Work closely with Product, Platform Engineering, and Architecture teams to translate enterprise needs into scalable solutions and influence platform evolution.
Scale What Works: Turn successful implementations into reusable patterns, accelerators, and deployment approaches that increase speed, quality, and enterprise-wide adoption.
Drive Executive Alignment: Serve as a trusted strategic partner to senior leaders, shaping AI priorities, removing barriers, and accelerating enterprise transformation.
Own Delivery Excellence: Establish a culture of technical rigor, accountability, rapid execution, and measurable customer success.
10+ years of engineering or technology leadership experience, with a proven track record building and scaling high-performing teams.
Demonstrated success leading complex, enterprise-scale technology deployments and driving measurable business transformation.
Strong technical foundation in modern software engineering, cloud platforms, distributed systems, and emerging AI technologies.
Experience partnering with product and platform engineering organizations to bring innovative technologies into production.
Exceptional executive presence, strategic judgment, and ability to influence across large, complex organizations.
An entrepreneurial mindset, bias for action, and passion for building organizations that deliver exceptional results.
Preferred Experience
Leadership experience in Forward Deployed Engineering, applied AI, customer engineering, or enterprise technology deployment.
Familiarity with Generative AI, agentic systems, enterprise AI platforms, and modern AI development frameworks.
Experience operating in financial services or other highly regulated environments.
What Success Looks Like
You will build a world-class FDE organization that accelerates enterprise AI adoption, consistently delivers measurable business value, and becomes a strategic bridge between American Express business leaders and its AI platform teams.
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 10+ years of engineering or technology leadership experience
- Proven track record building and scaling high-performing teams
- Experience leading complex, enterprise-scale technology deployments
- Demonstrated ability to drive measurable business transformation
- Strong technical foundation in modern software engineering, cloud platforms, distributed systems, and emerging AI technologies
- Experience partnering with product and platform engineering organizations to bring innovative technologies into production
- Exceptional executive presence and strategic judgment
- Ability to influence across large, complex organizations
- Entrepreneurial mindset and bias for action
- Passion for building organizations that deliver exceptional results
- Leadership experience in Forward Deployed Engineering, applied AI, customer engineering, or enterprise technology deployment
- Familiarity with Generative AI, agentic systems, enterprise AI platforms, and modern AI development frameworks
- Experience operating in financial services or other highly regulated environments
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
-
Fair & Transparent Compensation — Pay is considered generally solid for many, with frequent mentions of good compensation alongside strong benefits. Overall sentiment points to many employees feeling adequately paid even if it is not viewed as top-of-market.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
