Vice President - Enterprise Applications

The Vice President, Enterprise Applications leads WellBe's enterprise applications and digital platforms. This executive owns the strategy, delivery, reliability, adoption, and ongoing improvement of technology platforms that support clinical care, business operations, and organizational growth.

Reporting to the CDIO, this leader establishes and manages the Enterprise Applications organization, including Product and assigned enterprise application teams. On an interim basis, the Director of Quality Assurance and the Quality Assurance function also report to this role. The VP partners closely with the CDIO and the IT PMO and Strategy Office leader to align IT priorities, investment plans, resource capacity, and delivery commitments across the enterprise.

The VP partners with clinical and operational leadership, Product Engineering, Clinical Informatics, Data, Analytics & AI, Security, IT Infrastructure (EUS), Finance, Quality & Risk Adjustment, Engagement, and other business leaders to align investment decisions, improve workflows, strengthen vendor accountability, and support safe, effective care delivery.

Compensation: $163,000–$218,000 per year

Responsibilities include, but are not limited to:

• Own the enterprise applications strategy, multiyear roadmap, and operating model in alignment with the CDIO’s enterprise priorities.

• Define decision rights and accountability within application management, product ownership, and quality assurance, in alignment with the enterprise governance established by the CDIO and the IT PMO and Strategy Office.

• Build, lead, and develop the organization; establish performance expectations, succession plans, and workforce strategies for employees and external partners.

• Own budgets and resource plans for the assigned portfolio, partnering with Finance to manage forecasts, investment decisions, and financial performance.

• Own application strategy and lifecycle management across assigned clinical, business, and shared services platforms, from selection and implementation through support, optimization, and retirement.

• Establish an application inventory, accountable business sponsors and product owners, and prioritized roadmaps that address business value, usability, cost, and risk.

• Build business relationship management practices that translate clinical and operational needs into clear requirements, priorities, and acceptance criteria.

• Measure adoption, workflow effectiveness, user experience, and business outcomes; use these findings to guide continuous improvement and application rationalization.

• Partner with the CDIO and the IT PMO and Strategy Office to ensure alignment across IT priorities, investment decisions, sequencing, and resource capacity. The office reports directly to the CDIO and retains responsibility for enterprise portfolio governance.

• Maintain the applications roadmap and coordinate with the IT PMO and Strategy Office to incorporate milestones, dependencies, capacity needs, financial commitments, and risks into the integrated enterprise IT portfolio.

• Apply enterprise project and program governance within the VP’s assigned portfolio, collaborating with the IT PMO and Strategy Office on scope and change control, issue escalation, delivery reporting, and benefits realization.

• Provide application delivery, budget, outcome, and risk updates to the CDIO and the IT PMO and Strategy Office. Jointly assess competing IT priorities with the CDIO and recommend tradeoffs for enterprise decisions.

• Lead the Quality Assurance function on an interim basis through the Director of Quality Assurance, including test strategy, test automation, and release quality standards for assigned platforms.

• Establish quality gates, acceptance criteria, and defect management practices for internally developed and vendor-developed software.

• Coordinate with Product Engineering on integrations, release management, technical debt, and application reliability. Product Engineering retains ownership of software engineering and technical delivery.

• Partner with Product Engineering, Security, and Infrastructure on design reviews and release controls; coordinate data standards with Data, Analytics & AI.

• Provide executive ownership of delivery and ongoing performance for Luminate 2.0/AaNeel, Skedulo, Luminate Heritage, and other platforms assigned by the CDIO.

• Partner with Clinical Informatics, clinical leaders, and operational teams to validate workflows, assess patient safety implications, and document acceptance and deployment readiness.

• Establish evidence-based release and expansion criteria; present go/no-go recommendations with unresolved risks and accountable remediation owners.

• Ensure effective training, adoption, stabilization, support transitions, and ongoing service ownership in partnership with business and technology teams.

• Own service performance for the assigned application portfolio, including support models, service levels, major incident escalation, root cause resolution, and recurring problem management.

• Partner with Infrastructure and Security on recovery readiness, continuity exercises, access controls, and remediation of application risks.

• Manage vendor performance against contractual obligations, delivery milestones, acceptance criteria, service levels, and remediation commitments.

• Lead commercial planning for the portfolio and partner with the CDIO, Legal, Finance, and Procurement on sourcing, negotiations, renewals, and cost optimization within approved authority.

Educational and Experience Requirements

• Bachelor's degree in information technology, computer science, engineering, business administration, or a related field, or an equivalent combination of education and relevant experience.
• At least 12 years of progressive experience in enterprise applications, technology delivery, product management, or engineering, including at least five years leading multiple teams or leaders at a director level or above.
• Demonstrated success owning an enterprise application portfolio and leading both major transformation initiatives and ongoing technology operations.
• Experience leading product management and quality assurance functions, and partnering with engineering teams on integrations, release management, and application reliability.
• Experience partnering with an enterprise PMO or strategy office on portfolio governance, resource planning, investment prioritization, and executive reporting while retaining accountability for assigned application outcomes.
• Experience managing budgets, complex vendor relationships, and geographically distributed teams of employees and external partners.
• Experience delivering technology in healthcare or another highly regulated environment, including collaboration with security, privacy, and compliance leaders.

Required Skills and Abilities

• Ability to translate clinical and business priorities into actionable roadmaps, accountable delivery plans, and measurable outcomes.
• Strong technical judgment to challenge solution designs, investigate delivery and reliability risks, and inform engineering decisions.
• Ability to build and develop leaders, establish cross-functional accountability, and manage organizational change.
• Strong financial, commercial, communication, and negotiation skills, including the ability to present tradeoffs and recommendations to executive leadership.
• Ability to balance delivery speed, patient safety, information protection, service reliability, cost, and long-term maintainability.

Preferred Qualifications

• Experience in healthcare delivery, value-based care, home-based care, or organizations supporting a mobile clinical workforce.
• Experience with electronic health records, scheduling and workforce platforms, CRM, and enterprise business applications.
• Experience leading technology functions in a growing or private equity-backed organization, including scaling operations and demonstrating investment value.
• Familiarity with healthcare interoperability standards such as HL7 and FHIR and with cloud-based application architectures.
• Experience introducing automation and AI-enabled application capabilities in partnership with enterprise AI, clinical, and security governance.
• Master's degree in a relevant field or applicable leadership, product, program management, or technology certifications.

• Ability to stand/sit for extended periods.
• Visual acuity and fine motor skills.
• Ability to travel as needed.

Remote

Supervisory Responsibility

Directly leads the designated leaders of Product and assigned enterprise application teams and, on an interim basis, the Director of Quality Assurance. Responsible for hiring, coaching, performance management, succession planning, and organizational capability within the approved structure. Oversees the performance of relevant contractors, implementation partners, and application vendors.

Product Engineering, led by the VP of Product Engineering, is outside the VP's supervisory scope. The IT PMO and Strategy Office reports directly to the CDIO and is also outside the VP's supervisory scope. The VP maintains strong alignment and collaboration with the CDIO, Product Engineering, and that office on IT priorities, dependencies, resources, and delivery commitments.

Travel Requirements

Travel to WellBe offices and operating markets may be required for leadership meetings, team engagement, and major implementations. Availability outside standard business hours may be required for significant releases, service disruptions, and other critical operational needs.

WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws.

Employment is contingent upon successful completion of a background check, as permitted by law.  As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.

WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at [email protected]

Employment with WellBe is at-will unless otherwise specified by contract. This job description does not constitute an employment contract.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.