Vice President of Communications, Marketing and Social Responsibility

Salary range is:

$210,909.00 - $281,000.00

This position is equity and bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

 

The RoleWe are seeking a visionary and purpose-driven leader to serve as Head of Communications and Corporate Marketing. This role will be responsible for shaping and executing CCC’s enterprise-wide strategy across internal and external communications, corporate marketing, and philanthropy. The ideal candidate will bring a unique blend of creative leadership, operational excellence, and a deep commitment to social impact. This leader will ensure that CCC’s brand and messaging reflect our values, inspire our people, resonate with our customers and communities, and help drive desired business outcomes.

 

Key Responsibilities:

Strategic Communications

• Serve as a strategic advisor to the Executive Leadership Team (ELT) on internal and external communications.
• Develop and execute a unified communications strategy that enhances clarity, consistency, and trust across all channels.
• Lead customer communications to strengthen relationships, build trust, and promote CCC’s brand and services.
• Establish governance and feedback loops to improve communication flow and responsiveness, addressing known gaps in change communications and cross-functional alignment.
• Manage the Communications team and ensure successful execution across multiple channels and geographies.

Brand and Marketing Leadership

• Lead CCC’s brand strategy, ensuring alignment with business goals, customer needs, and our purpose-driven mission.
• Lead integrated marketing campaigns and content creation efforts that elevate CCC’s thought leadership, tell powerful stories aligned with our purpose, and deepen engagement across diverse customer segments
• Lead the strategy and execution of enterprise-wide events, including internal all-employee engagements such as quarterly town halls and the annual kickoff meeting, as well as high-impact customer-facing events that reinforce CCC’s brand, values, and business priorities.
• Manage brand identity and ensure consistency across all touchpoints, including digital, print, and experiential channels.
• Collaborate with Product, Sales, and Customer Success teams to support go-to-market strategies and product launches.
• Lead digital marketing efforts including SEO, SEM, social media, and content marketing.
• Establish marketing performance metrics and dashboards to evaluate campaign effectiveness and inform strategic decisions.

Social Impact and Purpose

• Lead the evolution of CCC’s corporate philanthropy, including strategic partnerships, employee volunteerism, and community engagement.
• Integrate historically decentralized philanthropic efforts into a cohesive, measurable framework.
• Collaborate with Finance and Legal to ensure accurate tracking and reporting of grants, donations, and sponsorships.
• Identify and cultivate partnerships in STEM and other mission-aligned areas to drive industry innovation and community impact.
• Champion inclusion, diversity, and equity initiatives through storytelling, engagement, and community investment.
• Inspire employees to engage in purpose-driven work and foster a culture of corporate citizenship.

Build and Lead a High-Performance Team

• Responsible for cultivating a high-performance and purpose driven culture that empowers teams, drives accountability and fosters continuous growth.
• Build a strong leadership bench through hiring, onboarding, and succession planning.

 

Requirements:

• 10+ years of experience in brand marketing, corporate communications, or social impact leadership roles, with at least 5 years in a senior leadership capacity.
• Proven track record of building and scaling enterprise-wide programs that integrate brand, communications, and social impact.
• Strong executive presence and ability to influence across all levels of the organization.
• Experience in a SaaS or technology-driven environment preferred.
• MBA or relevant advanced degree strongly preferred.
• Exceptional leadership, communication, and strategic advisory skills.
• Data-driven approach to measuring success and refining strategies.

Leadership Attributes  

• Build, mentor, and scale a high-performing team, ensuring the right mix of strategy, functional knowledge, and execution capabilities 
• A go-getter with a growth mindset—intellectually curious, business-savvy, and continuously learning 
• A problem-solver with strong analytical skills and a “get-it-done” mentality, comfortable operating from strategy to execution 
• A collaborative team player who builds trust and drives shared success 
• A clear and confident communicator with executive presence and influence 

 

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match

• Paid time off

• Annual Incentive Plan Performance Bonus

• Comprehensive health insurance

• Adoption Assistance

• Tuition Reimbursement

• Wellness Programs

• Stock Purchase Plan options

• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.