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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Job Description:We are seeking a dedicated Client Onboarding Lead – Global Markets Products to join us. This role will focus on providing seamless onboarding support for corporate clients engaging in global markets products across the APAC region. The successful candidate will act as the primary liaison between clients, internal stakeholders, and operations team to ensure efficient compliance and product enablement.Job Responsibilities:- Client Onboarding & End-to-end facilitation
- Lead and manage Client Onboarding - global markets products team in the APAC region.
- Serve as the primary point of contact for the client for Global Market products onboarding, ensuring smooth onboarding experience.
- Drive implementation and improvements to Global markets product onboarding for best client experience focused on reduction in TAT and first time right.
- Drive and be part of automation and digitization initiatives
- Guide and support client in understanding onboarding requirements for global market products.
- Coordinate with front office, compliance, legal team and operations to deliver timely onboarding.
- Timely identification and escalation of issues during onboarding.
- Provide guidance on regulatory framework such as Dodd Frank Act, EMIR (European Market Infrastructure Regulation), and JSA (Japanese Securities Act) as part of markets onboarding requirement.
- Collect, review and validate client onboarding documentation in line with regulatory requirements, markets regulation and internal policies.
- Work closely with Global Markets compliance team to ensure adherence to all the regulatory requirements (Eg: US Persons Onboarding)
- Track onboarding progress, maintain accurate records and provide status updates to stakeholders.
- Team Leadership
- Serve as the primary escalation point for Global Markets Onboarding cases
- Manage and mentor the team, providing performance and performance feedback.
- Foster culture of accountability, collaboration, and continuous improvement.
- Drive continuous improvement in onboarding to enhance efficiency and client satisfaction.
- Experience & Knowledge
- Minimum 7 years of experience in client onboarding, regulatory onboarding, middle office, or operations within Financial Markets or Institutional Banking, with at least 2 years in handling Global Markets products.
- Direct experience and knowledge of Global Markets business in any of the following areas preferably in Middle office operations and risk.
- Product knowledge of Bonds, Equities, FX and derivatives is preferred
- Good knowledge of KYC/AML regulations and corporate client onboarding process specifically onboarding Global Markets products and Funds clients
- Demonstrated understanding of regulatory frameworks including Dodd Frank Act, EMIR (European Market Infrastructure Regulation), and JSA (Japanese Securities Act) as part of markets onboarding requirement.
- Experience coordinating with Legal, Compliance, KYC, and Front Office teams.
- Experience working with corporate clients across APAC region.
- Skills & Competencies
- Client-centric mindset with a focus on delivering exceptional service.
- Lead and ability to manage multiple complex onboarding requirements and documentation under tight timelines.
- Effective stakeholder management and communication skills, with the ability to explain regulatory requirements clearly.
- Analytical mindset with attention to detail and risk awareness
- Proactive problem solver with strong organization skills.
- Team player who can collaborate across departments and regions.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
Skills Required
- Minimum 7 years of experience in client onboarding, regulatory onboarding, middle office operations in Financial Markets
- At least 2 years in handling Global Markets products
- Good knowledge of KYC/AML regulations and onboarding processes for Global Markets products
- Demonstrated understanding of regulatory frameworks like Dodd Frank Act and EMIR
- Experience coordinating with Legal, Compliance, KYC, and Front Office teams
- Experience working with corporate clients across APAC region
What We Do
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,500 locations in more than 50 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 170,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.
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