Senior People Specialist

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Singapore, SGP
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Supports HR operations, people analytics, employee services, and regional initiatives. The role resolves complex HR inquiries, prepares workforce and program reports, manages confidential data, coordinates benefits and compliance projects, and identifies process improvements. It partners with employees, leaders, HR teams, and Centers of Excellence to standardize practices, improve service delivery, and support workforce planning, rewards, engagement, and learning programs across multiple markets.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior People Specialist
Overview:
The Senior People Specialist plays a key role in supporting the Asia Pacific People & Capability team. Working closely with the People & Capability AP leadership team, this role helps drive the successful execution of people initiatives, projects, and operational priorities across the region.
You will combine project management, people analytics, workforce insights, and operational excellence, making it an excellent opportunity for an HR professional who enjoys working with data, solving problems, coordinating complex initiatives, and partnering with stakeholders across multiple countries and functions.
You will support regional projects, consolidate data from multiple sources, leverage technology and AI tools to improve efficiency, and help ensure successful delivery of People & Capability priorities across Asia Pacific.
What you will do:
- Support the delivery of regional People & Capability initiatives and priorities across Asia Pacific
- Coordinate projects involving multiple stakeholders and functions to ensure milestones, timelines, and deliverables are achieved
- Creates reports to support People and Capability program recommendations and track costs and performance of programs
- Develop executive ready presentations, briefing materials, meeting summaries, and communications.
- Support leadership reviews by coordinating inputs and preparing consolidated materials.
- Partner with People Business Partners, Centres of Excellence, Finance, and business stakeholders across the region.
- Coordinate regional programs, meetings, workshops, and project governance activities.
- Leverage AI-enabled tools and technology to improve productivity, reporting, project delivery, and decision making processes.
- Handle sensitive and confidential employee and business information with the highest level of professionalism.
- Continuously seek opportunities to improve efficiency, employee experience, and operational effectiveness.
- Coordinate requests, gather information, and manage deliverables across multiple teams.
- Build strong working relationships and collaborate effectively in a global matrix organisation.
All About You:
- Experience supporting HR Business Partners, HR leaders, or leadership teams.
- Exposure to workforce planning, talent management, employee engagement, rewards, learning, or organisational effectiveness initiatives.
- Ability to work under pressure and multi-tasking with efficiency and accuracy, sense of urgency with a drive for results.
- Strong project management and organisational skills with the ability to manage multiple priorities simultaneously.
- Strong written and verbal communication skills.
- Ability to create professional presentations and communicate effectively with senior stakeholders.
- Strong problem-solving, critical thinking, and attention to detail skills.
- Ability to work independently while collaborating effectively across teams and geographies.
- High level of professionalism when handling confidential information.
- Experience making informed process improvement observations utilising technical and analytical skills
Ready to make an impact?
If you enjoy managing projects, working with data, supporting senior leaders, and delivering high-impact people initiatives, we'd love to hear from you.
Join Mastercard and help shape the future of People & Capability while supporting a workplace where everyone can thrive.
Apply today and be part of a team that connects people to endless, priceless possibilities.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Strong experience in Human Resources Operations, analytics, and project management
  • Knowledge of relevant HR policies, practices, operations, and people analytics
  • Ability to manage multiple priorities and initiatives under pressure with accuracy, flexibility, and sound judgment
  • Strong interpersonal, oral, and written communication skills
  • Strong problem-solving and troubleshooting skills
  • Ability to work effectively in dynamic, time-sensitive, high-volume environments
  • Results-oriented approach with strong follow-through
  • Advanced knowledge of data tools such as Excel and operations processes
  • Experience identifying process improvements using technical and analytical skills
  • Experience creating or implementing centralized and standardized HR processes

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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