Acosta Group is seeking a strategic and results-driven Vice President of Client Development to lead enterprise-level client relationships and drive growth across our portfolio. This executive role is responsible for designing and executing client strategies, managing financial performance, and leading cross-functional teams to deliver exceptional results.
Responsibilities- Client Relationship Ownership: Serve as the primary executive contact for assigned clients, accountable for profitability, strategic alignment, and performance outcomes.
- Strategic Planning & Execution: Design, develop, and manage client strategies that integrate seamlessly with Acosta’s operational priorities and drive mutual success.
- Annual Business Planning: Own and deploy the client’s annual business plan, aligning Acosta’s enterprise capabilities to solve client challenges and increase revenue.
- Executive Engagement: Build and strengthen relationships with senior client executives, elevating conversations to strategic levels and managing the Acosta value equation.
- Team Leadership & Development: Lead, train, and develop Acosta Group/ADW team members—including Local Business Managers—on client initiatives, financial management, and operational execution.
- Performance Management: Monitor and report on monthly and quarterly client performance, forecasts, deductions, and retailer issues; lead QBRs and strategic reviews.
- Financial Oversight: Manage revenue, budgets, and P&L to achieve financial goals; lead contract renegotiations and optimize trade investment strategies.
- Analytics & Insights: Apply Acosta Group tools (Acosta IQ, ETR, PPA, S.A.T.) to deliver data-driven solutions that enhance client outcomes and drive consumption and market share.
- Cross-Functional Collaboration: Partner with Acosta Group’s Client Solutions, Business Operations, and Analytics teams to deliver integrated solutions and drive enterprise-wide success.
- Market Engagement: Coordinate client meetings and market visits to ensure alignment and execution of key initiatives.
- Other Duties as Assigned: Adapt to evolving business needs and contribute to special projects as required.
Education:
- Bachelor’s Degree required.
Experience:
- 5+ years of Costco experience highly preferred.
- 4+ years of leadership experience.
- Proven success in managing national client relationships.
- Experience leading contract renegotiations and managing financial performance.
Skills & Competencies:
- Strong analytical skills with attention to detail and a passion for working with financial data and budgets.
- Ability to prioritize multiple demands (client, customer, internal) and influence teams for results.
- Excellent interpersonal and written communication skills, including presentation and negotiation capabilities.
- Assertive, creative, collaborative, and driven by a sense of urgency.
- Proficiency in business information systems such as Microsoft Office, and syndicated data platforms.
- Experience in customer service or supply-side operations is a plus.
- Strong interpersonal and highly developed writing skills; acute attention to detail.
- Manufacturer or customer background is optional but beneficial.
Physical Requirements:
- Sit for extended periods (typically 6+ hours per day)
- Use a computer, including keyboard and mouse, for prolonged periods
- Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds)
- Reach, bend, or stoop occasionally to access files or office materials
- Maintain focus and attention for long periods of desk-based work
- Follow clear directions
- Perform repetitive motions (e.g., typing, clicking) consistently throughout the day
Personal Attributes:
- Strong judgment and decision-making skills.
- Ability to manage others and work independently.
- Excellent time management and organizational skills.
Proven sales experience and strategic thinking.
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Skills Required
- Bachelor's degree
- 5+ years of Costco experience
- 4+ years of leadership experience
- Proven success managing national client relationships
- Experience leading contract renegotiations and managing financial performance
- Strong analytical skills and experience working with financial data and budgets
- Ability to prioritize multiple demands and influence teams to achieve results
- Excellent interpersonal, written communication, presentation, and negotiation skills
- Proficiency with Microsoft Office, business information systems, and syndicated data platforms
- Proven sales experience and strategic thinking
What We Do
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey. Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
