About this role
About this Role:
The Alternatives Client Services (ACS) team provides end-to-end support for BlackRock’s private market investment offerings, including hedge funds, private credit, private equity, infrastructure, and real estate. This role sits within Product Lifecycle & Investor Servicing and is based in the Seattle office. As subject matter experts, ACS partners closely with the business to deliver strong a client experience across the product lifecycle, including investor onboarding for custom and commingled products, ongoing investor servicing and maintenance, report distribution, and Transfer Agency oversight.
There are also opportunities to contribute to strategic projects, including automation efforts, platform enhancements, and integration of newly acquired business.
Your daily tasks will include:
Lead client onboarding, fund launches, and capital activity, partnering with Transfer Agents to ensure accurate investor setup and data integrity.
Oversee end-to-end operational controls and signoffs across onboarding, capital activity, change events, and investor reporting.
Deliver a consistent global onboarding experience, managing the pipeline from pre-win through close with clear communication and timely escalation.
Manage document review, cash flow activities, and service provider oversight in partnership with Legal, portfolio teams, and third parties.
Drive process improvements to reduce operational risk, support scale, and align with evolving product and business needs.
Leadership / people-management:
Manage and develop a junior team, providing day-to-day oversight, coaching, and guidance to ensure consistent execution and high-quality client outcomes.
Oversee daily operational activities, setting priorities, monitoring workloads, and ensuring timely completion of onboarding and servicing deliverables.
Serve as the primary point of escalation for complex client, operational, or service provider issues, driving resolution through clear ownership and cross-functional coordination.
Establish clear accountability and operating standards across the team, reinforcing risk awareness, controls, and adherence to global processes.
Demonstrate strong leadership presence by proactively identifying issues, communicating transparently with stakeholders, and driving continuous improvement across workflows.
You have:
5–8 years of experience in financial services or investment management, with exposure to private markets, securities, and limited offerings preferred.
Proven people manager with experience leading and developing teams, providing day-to-day oversight, prioritization, and escalation support.
Strong understanding of business operations, financial principles, and legal frameworks supporting investment products and services.
Client-facing experience with the ability to manage complex inquiries, build trusted relationships, and communicate clearly with internal and external stakeholders.
Highly organized and analytical, with strong written and verbal communication skills; able to manage competing priorities, solve complex problems, and operate effectively in a fast-paced, global environment.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.Skills Required
- 5-8 years of experience in financial services or investment management
- Exposure to private markets, securities, and limited offerings
- Proven people manager with experience leading and developing teams
- Strong understanding of business operations, financial principles, and legal frameworks supporting investment products and services
- Client-facing experience managing complex inquiries and building trusted relationships
- Highly organized and analytical with strong written and verbal communication skills
- Ability to manage competing priorities, solve complex problems, and operate in a fast-paced global environment
BlackRock Compensation & Benefits Highlights
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Retirement Support — The package includes a 401(k)/Retirement Savings Plan with an employer match plus an additional company retirement contribution. Together with an employee stock purchase option, this positions retirement support as a notable strength for U.S. roles.
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Parental & Family Support — Paid parental leave and family‑building resources (adoption, fertility, nursing support) are emphasized, alongside child, special‑needs, and elder‑care resources. This breadth signals meaningful support across diverse family situations.
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Leave & Time Off Breadth — Flexible Time Off (FTO) for eligible roles is promoted, with additional sick and bereavement leave. Time away is framed as enabling rest and recharge when needed.
BlackRock Insights
What We Do
As the world’s largest asset manager, BlackRock partners with investors around the globe to help them (and those on whose behalf they invest) plan for life’s most important goals – like retirement, home ownership and their children’s education. Our clients range from governments, foundations and other large institutions to those investing on behalf of individuals, including firefighters, nurses, teachers and factory workers. BlackRock was founded with the idea of creating a better asset management firm — one that was purpose-driven, focused on clients and risk management, and propelled by data and technology. Our breakthrough Aladdin® platform is BlackRock’s technological backbone, helping investors see and manage their whole portfolios in one place – from constructing investments to monitoring risk and executing trades. Used by hundreds of external institutions around the world, Aladdin combines powerful analytics and a common language to help investment teams make faster, more informed decisions across public and private markets. It’s a key part of our business and one of the reasons we’re trusted to manage more assets than any other investment manager today. At BlackRock, we challenge conventions and raise the bar for what’s possible. We harness technology to unlock new solutions, simplify complexity, and deliver investment strategies that meet people where they are. Whether it’s retirement planning, wealth building or navigating market shifts, we’re here to help clients invest more easily, more affordably and with more choice as we chart a path toward financial well-being together. Learn more: Careers.BlackRock.com
Why Work With Us
Without our people, technology is irrelevant. When we combine the power of people with the power of technology, we amplify our ability to create better outcomes for our employees, clients, shareholders and society alike.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BlackRock has 25,000 employees across more than 100 offices in over 40 countries around the world.
