The VP, Data and AI Growth Partner, Strategic Accounts is a senior, client-facing growth leader responsible for expanding AI, analytics, and data-driven transformation opportunities for strategic accounts in our Healthcare business. This role requires deep, hands-on familiarity with core healthcare systems and operations — payer, provider, and intermediary platforms spanning claims, care/case management, provider networks, and health plan administration — to credibly shape AI and data transformation roadmaps with client executives.
Responsibilities🔹 Strategic Growth & Revenue Ownership
- Own revenue growth targets across assigned strategic accounts
- Lead the creation and conversion of AI-driven opportunities, including net-new deals, expansions, and multi-year transformation programs
🔹 Client Value Realization
- Act as a senior point-of-contact for ongoing AI and analytics programs, ensuring value realization and executive satisfaction.
- Proactively identify whitespace opportunities by understanding evolving client priorities, competitive dynamics, and transformation roadmaps.
- Strengthen multi-threaded relationships across technology, operations, analytics, and digital leadership teams.
🔹 Executive Engagement & Thought Leadership
- Engage CIO, CDAO, CTO, COO, and business-unit leadership to shape AI, data transformation, and digital modernization strategies.
- Translate complex AI/ML capabilities into business-aligned narratives and investment cases.
- Host executive briefings, thought-leadership sessions, and innovation workshops focused on AI and data-driven possibilities.
🔹 Solutioning & Deal Leadership
- Lead solutioning of high‑impact AI and analytics programs in partnership with solution architects and delivery leaders.
- Guide creation of proposals, value cases, roadmaps, and transformation frameworks tailored to client challenges.
- Collaborate with cross-functional teams on RFP/RFI responses, rapidly structuring compelling narratives and architectures.
🔹 Partnering with the Delivery Organization
- Work hand‑in‑hand with the broader EXL delivery teams to steer go‑to‑market strategies, messaging, and client expansion motions.
- Identify cross‑portfolio opportunities including data engineering, cloud modernization, MLOps, digital operations, and industry-specific AI solutions.
- Contribute to shaping scalable offerings, reusable narratives, and industry point-of-view content.
Must Have
- 15+ years in consulting, technology, analytics, or AI services with a focus on enterprise transformation, ideally including P&L ownership of large-scale healthcare (payer, provider, or intermediary) portfolios.
- Demonstrated success in account growth, consulting-led selling, or AI/analytics portfolio expansion.
- Strong understanding of modern data and AI ecosystems: cloud platforms, data engineering, MLOps, ML governance, and applied machine learning use cases.
- Demonstrated, hands-on expertise with core healthcare systems and operating models across payer, provider, and intermediary environments — including claims administration, care/case management, provider network and network adequacy platforms, member/patient engagement systems, and multi-cloud modernization of legacy healthcare IT estates.
- Ability to engage and influence executive stakeholders using structured narratives, value propositions, and business cases.
- Excellent communication, executive presence, and strategic storytelling ability
- Deep background working with payers, providers, or similar healthcare organizations, with a track record of owning $25M+ healthcare P&Ls and driving double-digit account growth through core systems modernization and AI/automation-enabled transformation.
- Experience in roles such as Growth Leader, AI/Analytics Strategist, Technology Consulting Lead, VP/Client Partner for Healthcare & Life Sciences, or similar senior client-executive positions accountable for both delivery excellence and revenue growth.
Preferred
- Deep background working with payers, providers, or similar healthcare organizations, with a track record of owning $25M+ healthcare P&Ls and driving double-digit account growth through core systems modernization and AI/automation-enabled transformation.
- Experience in roles such as Growth Leader, AI/Analytics Strategist, Technology Consulting Lead, VP/Client Partner for Healthcare & Life Sciences, or similar senior client-executive positions accountable for both delivery excellence and revenue growth.
Skills Required
- 15+ years of experience in consulting, technology, analytics, or AI services, focused on enterprise transformation
- Experience with P&L ownership for large-scale healthcare payer, provider, or intermediary portfolios
- Demonstrated success in account growth, consulting-led selling, or AI and analytics portfolio expansion
- Strong understanding of cloud platforms, data engineering, MLOps, ML governance, and applied machine learning use cases
- Hands-on expertise with healthcare systems and operating models, including claims, care management, provider networks, member or patient engagement, and healthcare IT modernization
- Ability to engage and influence executive stakeholders through structured narratives, value propositions, and business cases
- Excellent communication, executive presence, and strategic storytelling skills
- Experience owning healthcare P&Ls of $25 million or more and driving double-digit account growth
- Experience in a senior growth, AI or analytics strategy, technology consulting, or healthcare client executive role
- Deep background with healthcare organizations and demonstrated success in core systems modernization and AI or automation-enabled transformation
- Experience as a Growth Leader, AI or Analytics Strategist, Technology Consulting Lead, or VP or Client Partner for Healthcare and Life Sciences
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What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
