Base salary: $180-$260k plus bonus
Responsible for the strategic management of key accounts, ensuring alignment of sales strategies with the company's broader business goals in the digital, data, and AI domains within existing accounts. Develops and executes comprehensive sales plans for major and global strategic accounts, including those with complex, multi-national buying locations. Requires expert knowledge of the company's extensive product suite and its strategic applications. Builds and maintains high-level relationships across organizational levels, drives substantial account growth, and leads initiatives to optimize account performance and client satisfaction.
ResponsibilitiesPortfolio Management: Oversee a portfolio of major or high value accounts, ensuring strategic alignment and driving overall account performance. Business Development: Identify and pursue new business opportunities within existing accounts, leveraging relationships to drive revenue growth and expansion. Client Advocacy: Act as a senior advocate for clients, representing their interests within the organization and ensuring that their strategic needs are met. Market and Industry Leadership: Stay informed about industry trends and market developments to provide thought leadership and drive strategic insights for both the firm and clients. Leadership and Mentorship: Provide guidance and mentorship to junior account managers, sharing best practices and supporting their professional development.
Qualifications15+ Years of experience in account management/client success of large accounts
The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.
Skills Required
- 15+ years of experience in account management or client success for large accounts
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
