Vetting Analyst Intern

The Vetting Analyst Intern will be responsible for conducting thorough and accurate vetting of businesses and their branding content for First Orion's vetting solution. This will involve verifying the legitimacy of provided business details and ensuring that display names and other associated content adhere to Carrier and First Orion policies.

What you’ll be doing:

· Verify the legitimacy and good standing of registering businesses using verified sources and customer-provided details.

· Ensure branding content (display names, logos, etc.) adheres to Carrier and First Orion policies.

· Troubleshoot and resolve Vetting conflicts, escalating to appropriate Support resources as necessary

· Communicate findings and recommendations to team members

· Maintain confidentiality and handle sensitive information with discretion

· Contribute to the continuous improvement of First Orion's Vetting processes and procedures

· Participate in training and development opportunities to stay up to date on product knowledge

What you’ll need:

· Student pursuing a Bachelor’s Degree in a related field (e.g. MIS, Computer Science, Business Administration) or equivalent work experience

· Strong attention to detail and ability to work independently

· Excellent communication skills

· Proficient in Excel

· Investigative and troubleshooting skills

· Ability to work in a fast-paced environment and meet deadlines

· Must be willing to work 20 hours a week, minimum

Bonus Points:

· Customer Service or Support experience

· Data analysis, research, or auditing experience

Company Benefits:

Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work.  Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:

First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.

• First Orion has been voted a Great Place to Work with top rankings in every category.

• Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video. 

• First Orion Culture Cornerstones are at the core of everything we do here.

Disclosure:

First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.

This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance. 

First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.