The Role
Coordinate vehicle purchase transactions by completing invoicing and documentation, confirming vehicle readiness with field locations, collecting payments, obtaining signed customer documents, entering sales data into Salesforce and Fleetnet, answering calls, and maintaining Access/Excel reports. Provide customer support and assist sales team with projects to ensure timely, accurate closings and positive customer experiences.
Summary Generated by Built In
Position Summary:
Penske is looking for a customer focused individual who wants to assist our sales team and work with our customer base. Administrative and customer support will be provided to coordinate the completion of vehicle purchase transactions. Daily interaction with sales reps, customers and Penske's field locations via phone & e-mail communication will be required. This position is essential for ensuring that sales are finalized quickly and accurately and customers have a good purchase experience.
Why You should choose Penske
• In depth Training - You will receive comprehensive training preparing you to learn our industry while enabling you to be successful in this role.
• Compensation – Salary includes a base rate plus pay incentives.
• Employment Benefits – Fulltime Employees receive a Comprehensive Benefits package which offers Medical Coverage, Paid time off , 401k and various employee discounts
Major Responsibilities:
• Vehicle sale coordination to include: invoicing and document completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance
• Obtaining signed documents from customers
• Entering sales related information into SalesForce.com and Fleetnet systems
• Answering customer and Penske associate phone calls that come into the department
• Updating Microsoft Access and excel spreadsheets for report generation
• Other projects and tasks as assigned by supervisor
Qualifications:
• 2+ years of administrative support and customer service experience required
• Requires strong organizational and time management skills and the ability to multitask.
• Requires strong communication skills and able to work well with others
• High School Diploma or equivalent required
• Associates or Bachelors degree preferred
• Proficiency in the use of Microsoft programs and strong overall computer skills required
• Bi-lingual is a plus
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Skills Required
- 2+ years of administrative support and customer service experience
- Strong organizational and time management skills and ability to multitask
- Strong communication skills and ability to work well with others
- High School Diploma or equivalent
- Associates or Bachelors degree
- Proficiency in Microsoft programs and strong overall computer skills
- Regular, predictable, full attendance
- Willingness to travel as necessary
- Willingness to work the required schedule and at the specific location required
- Complete Penske employment application and submit to background investigation (employment, education, criminal history) and drug screening
- Ability to occasionally lift and/or move up to 25 lbs (12 kg)
- Bi-lingual
Penske Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Logistics and has not been reviewed or approved by Penske Logistics.
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Retirement Support — Retirement options include a 401(k) and, in some driver roles, a 100% company‑funded pension that provides strong long‑term value. These retirement features are described as rare and valuable within certain assignments.
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Leave & Time Off Breadth — Paid vacation, holidays, and sick leave are part of the standard package, with some roles offering PTO starting on day one. Time‑off provisions are consistently presented alongside core benefits.
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Healthcare Strength — Medical, dental, vision, and hearing coverage are complemented by telemedicine, mental‑health support, and disability options. FSAs/HSAs and wellness resources contribute to broad healthcare coverage.
Penske Logistics Insights
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The Company
What We Do
Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.
