Veeva Business Analyst (f/m/d)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

We are looking for a Veeva Business Analyst to work in our Veeva IT DevOps Team partnering with Quality Assurance across the world. This position will be an on-site role in Krakow, Poland.

Do you have a passion for IT in a global life sciences environment? Then we would love to hear from you.

What you’ll do:

• Be part of the IT Quality Systems team working as a business analyst on the Veeva Quality platform.

• Partner with the Quality Assurance teams and Veeva configuration analysts to deliver features and enhancements for the Veeva QMS (eQMS) and QualityDocs (eDMS) applications.

• Undertake functional/technical design to translate enhancement requests from business partners into clearly defined, actionable backlogs with acceptance criteria that can be developed by the Veeva configuration analysts.

• Identify opportunities for process and system improvements. 

• Engage with the vendor to understand their roadmap and upcoming system features.

• Engage continuously with business partners and stakeholders to understand their business goals and motivating factors.

• Undertake IT testing of the developed backlogs to confirm that the acceptance criteria have been met.

• Manage the activities for internal releases of enhancements and configuration changes, coordinating daily standups and ensuring that release activities are completed on time.

• Manage the activities for the three vendor releases per year, coordinating the impact assessment and subsequent testing of release changes.

• Provide L2 technical support for Veeva Quality Vault and associated interfaces, working on incidents and problems raised in ServiceNow, using problem solving techniques to identify the root cause and evaluate options for fixes.

• Follow IT process and practice for changes and incidents, ensuring completeness of all documentation and plans.

• Learn and work with Danaher Business Systems methodologies for continuous process improvement; proactively suggesting solutions to business users.

Who you are:

• Strong Business Analysis skills and ability to translate requirements to enterprise software features.

• Experience working with SaaS technologies, as well as in a GxP validated environment.

• Experience working in teams in a formal software development lifecycle environment following a formal project management and governance process.

• Familiarity with Agile, waterfall and iterative software implementation approaches.

• Excellent written and verbal communication skills, complemented by strong interpersonal, presentation, and facilitation abilities.

• Demonstrates the initiative to explore alternate approaches to solving problems; skilled in breaking down problems, documenting problem statements and estimating efforts.

• Demonstrable business process knowledge and ability to take ownership of medium sized or incompletely defined tasks.

• BS Degree in Information Systems, Computer Science or related technical discipline or equivalent.     

• Minimum five years of IT experience or equivalent within a business function.

• Fluent in English language (written and spoken).

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.