[VCK] Senior Project Manager / Scrum Master

Posted Yesterday
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Hiring Remotely in San Jose, CRI
Remote
Senior level
Software
The Role
Lead end-to-end delivery governance for an AWS-native, tenant-isolated AI platform. Run two-week sprint cadence and Scrum/Kanban ceremonies, maintain RAID and risk registers, coordinate client-stakeholder engagement, enforce scope and change control, manage go/no-go decision packs, validate integration assumptions, and align team allocation with delivery risk.
Summary Generated by Built In
Company Description

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

Job Description

About the Project 

Software Mind is building a private, tenant-isolated AI assistant for the real estate title and settlement industry. The platform is a retrieval-first (RAG) system that ingests historical email, documents, and structured metadata into a per-tenant vector index, and serves grounded, cited, expert-weighted answers through a chat-style Q&A interface with single sign-on and full audit logging. 

The platform is AWS-native with a Python/FastAPI backend, Vue.js frontend, OpenSearch/Pinecone vector store, and OpenAI/Anthropic/Bedrock as LLM provider. You will join a senior, cross-functional LATAM-based team where hands-on AI delivery experience not just familiarity is the baseline expectation. 

 

Your Responsibilities 

  • Own delivery governance end-to-end from kickoff through go/no-go gate and handoff 

  • Run the 2-week sprint cadence, ceremonies (planning, review, retro, daily), and delivery rhythm across all phases 

  • Maintain the RAID log, milestone tracker, and risk register; surface and escalate blockers proactively 

  • Serve as the primary coordination layer between the Software Mind delivery team and client stakeholders 

  • Track and enforce scope boundaries; initiate change management procedure when timeline, cost, or risk is impacted 

  • Manage go/no-go decision-support packs including pilot accuracy reporting 

  • Ensure integration assumptions are validated and documented before implementation phases open 

  • Align team allocation and effort with evolving complexity and delivery risk across the engagement 

 

Qualifications

Must-Have Skills & Experience 

  • 6+ years in project or delivery management on software engineering engagements 

  • Scrum Master certification (CSM, PSM, or equivalent); hands-on Scrum/Kanban facilitation experience 

  • Demonstrated experience managing outcome-based engagements with milestone-based acceptance criteria 

  • Strong client-facing delivery experience; confident managing up and across multiple stakeholder groups 

  • Experience managing projects with data governance, compliance, or regulated-data components 

  • Excellent written and spoken English daily client interaction is a core part of this role 

 

Additional Information

 

Nice-to-Have 

  • Prior delivery experience on AI, ML, or data platform projects 

  • Familiarity with Microsoft 365 ecosystem and Atlassian tooling (Jira, Confluence) 

  • Background in fintech, legal tech, proptech, or document-intensive enterprise software 

We are accepting applications from LATAM countries
#LI-DNI

Skills Required

  • 6+ years in project or delivery management on software engineering engagements
  • Scrum Master certification (CSM, PSM, or equivalent)
  • Hands-on Scrum/Kanban facilitation experience
  • Demonstrated experience managing outcome-based engagements with milestone-based acceptance criteria
  • Strong client-facing delivery experience managing multiple stakeholder groups
  • Experience managing projects with data governance, compliance, or regulated-data components
  • Excellent written and spoken English for daily client interaction
  • Prior delivery experience on AI, ML, or data platform projects
  • Familiarity with Microsoft 365 ecosystem and Atlassian tooling (Jira, Confluence)
  • Background in fintech, legal tech, proptech, or document-intensive enterprise software

Software Mind Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Software Mind and has not been reviewed or approved by Software Mind.

  • Fair & Transparent Compensation Pay is considered competitive for core hiring markets, with “good salary” cited in multiple locales. Public salary snapshots provide a baseline that helps candidates assess offers and negotiations.
  • Flexible Benefits Remote or hybrid options are prominently highlighted, and a remote‑work program is publicly noted alongside positively cited work‑from‑home experiences. Flexibility around schedules and location is presented as part of the package.
  • Wellbeing & Lifestyle Benefits Private medical care, language classes, sports/fitness support, and learning initiatives are listed for several Central/Eastern European locations, with occasional workation perks promoted. These lifestyle‑oriented offerings complement base pay and can enhance perceived total rewards.

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The Company
HQ: Cracow
1,000 Employees
Year Founded: 1999

What We Do

Software Mind is a global digital transformation partner with operations throughout Europe, the US and LATAM. Driven by tech and empowered by people, we provide companies with software engineers and autonomous, cross-functional development teams who manage software life cycles from ideation to release and beyond. For over 20 years we’ve been enriching organizations with the talent they need to boost scalability, drive dynamic growth and bring disruptive ideas to life. Our top-notch engineering teams combine ownership with leading technologies, including cloud, AI, data science and embedded software to accelerate digital transformations and boost software delivery. A culture, driven by trust, that embraces openness, craves more and acts with respect enables our experts to create evolutive solutions that support scale-ups, unicorns and enterprise-level companies around the world.

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