Variety Dept. Supervisor

JOB PURPOSE:

The Grocery Supervisor is responsible for overseeing the daily operations of the Grocery Department. This includes supervising grocery staff, managing product ordering and inventory, ensuring proper merchandising and shelf presentation, maintaining cleanliness and safety standards, and delivering exceptional customer service. The role requires flexibility in scheduling to support the store’s needs and ensure efficient department performance.

ESSENTIAL DUTIES/RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but is not intended to be a conclusive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receives, verifies, organizes, tags, labels, prices, and stocks merchandise in assigned areas in accordance with company standards.
• Maintains proper product rotation (FIFO), dating, and storage procedures to ensure freshness and minimize shrink.
• Monitors inventory levels; identifies out-of-stock, damaged, expired, or slow-moving items and takes appropriate corrective action.
• Prepares for and participates in monthly and fiscal physical inventories.
• Ensures cleanliness, organization, and sanitation of sales floor, storage, staging, and backroom areas in compliance with company and regulatory standards.
• Provides prompt, courteous customer service; answers product-related questions and directs customers to merchandise locations.
• Demonstrates knowledge of current advertising, promotions, and sales programs to support department goals.
• Assists with product preparation and restocking for the next business day; properly disposes of waste and damaged goods.
• Receives and verifies incoming merchandise in the absence of the designated receiver.
• Examines equipment and reports maintenance or safety concerns to management.
• Ensures compliance with all company policies, safety procedures, and health regulations.

• Perform other duties as assigned by supervisor

EDUCATION/QUALIFICATIONS:

• High School Diploma or Equivalent
• 2-5 years experience is preferred

CERTIFICATIONS:

• Valid Health Certificate

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be able to uphold our company’s mission statement
• Follow a flexible work schedule
• Strong verbal and written communication skills for interacting with staff and customers
• Excellent customer service skills to enhance the shopping experience
• Willingness to adjust to changing priorities and handle unexpected challenge

SAFETY & HEALTH RESPONSIBILITIES:

Pay-Less Markets is committed to providing and maintaining a safe, secure, and healthy work environment for all employees and customers. As part of this commitment, Pay-Less Markets has developed safety, security and occupational health policies, practices, and standards.

With this understanding, all employees are required to: Adhere to all local and federal safety and environmental codes, ordinances, standards and laws; adhere to all Pay-Less Markets and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor and participate in mandatory or available safety training.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee should have the physical ability to lift heavy items (up to 50 lbs) and stand for long periods. The employee must be comfortable working in a cold environment. While performing the duties of this job, the employee is regularly required to talk, hear, and respond to customers and employees. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions.