Location: Logan, UT Hybrid (M & F remote)
Wage: $14.50 + Tier based on performance
Overview
Our Vacant Recovery Specialists accurately and meticulously determine utility bill totals for unpaid tenant usage, and research tenant disputes. We value integrity here at Conservice, so you’ll need a strong conviction to principal to succeed. If you’re looking for a chance to use your research and decision-making skills in a professional environment, then apply now to join the Conservice family!
Responsibilities
As a Vacant Recovery Specialist, you will:
- Audit vacant bills and comparing them to rent roll data to identify vacant recovery
- Record and send clients a list of tenants without utilities in their name
- Double-check bills sent to tenants in order to resolve disputes
- 15-20% of the day is spent on the phone
Preferred Skills
- Have an advanced attention to detail
- Able to explain a complex idea, both verbally and in writing, using clear, professional language
- Comfortable using a computer, Google Drive, and Excel
- Can independently analyze and reason to understand and resolve issues
- Comfortable asking questions in order to further your understanding
Qualifications:
- High School Diploma or GED
Skills Required
- High School Diploma or GED
- Experience with Google Drive
- Experience with Excel
- Advanced attention to detail
- Strong verbal and written communication skills
- Comfortable using a computer and phone for customer interactions
- Ability to analyze issues and resolve disputes independently
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
